• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Storytelling and influencing: Communicate with impact

      Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Storage Technologies, Data Architecture, Data Transformation, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Apache Hadoop, Extract, Transform, Load, Data Lakes, Amazon Web Services, Apache Spark, Database Systems, Data Integration, AWS Kinesis, Infrastructure as Code (IaC)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      450 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Databases for Data Scientists

      Skills you'll gain: SQL, Database Design, Database Management Systems, NoSQL, Relational Databases, Data Warehousing, Database Theory, Database Management, Database Administration, Databases, Database Architecture and Administration, Query Languages, Data Modeling, Data Analysis, MongoDB, Big Data, Data Architecture, Data Access, Data Integrity, Data Manipulation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of London

      Global Diplomacy: the United Nations in the World

      Skills you'll gain: Crisis Intervention, International Relations, Diplomacy, Advocacy, Human Services, Political Sciences, Social Justice, Public Policies, World History, Governance, Policy Analysis, Systems Thinking, Conflict Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing

      Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Services, Big Data, Apache Spark, Cloud Computing, Cloud Storage, Network Architecture, Data Storage Technologies, Computer Networking, File Systems, Apache Hadoop, Network Infrastructure, Cloud Applications, Infrastructure As A Service (IaaS), Middleware, Software-Defined Networking, Data Store, NoSQL, Cloud Platforms

      4.3
      Rating, 4.3 out of 5 stars
      ·
      2.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Engineering Project Management: Initiating and Planning

      Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Project Scoping, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Peer Review, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Competitive Strategy

      Skills you'll gain: Business Strategy, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Strategic Decision-Making, New Product Development, Market Analysis, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Certification Preparation

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Service Level, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Practice Management, Organizational Structure, Strategic Partnership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      148 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to DevOps

      Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, CI/CD, Test Driven Development (TDD), Scrum (Software Development), Behavior-Driven Development, Performance Metric, Accountability, Team Oriented, Culture Transformation, Microservices, Cross-Functional Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Change Management

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Business Leadership, Leadership, Continuous Improvement Process, Emotional Intelligence, Overcoming Obstacles, Stakeholder Engagement, Decision Making, Employee Engagement

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IIT Bombay

      Introduction to Business Management: Winning Internally

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Introduction to Software Product Management

      Skills you'll gain: Agile Software Development, Software Development, Product Requirements, Requirements Management, Product Management, Software Engineering, Project Planning, Process Development, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.7K reviews

      Mixed · Course · 1 - 4 Weeks

    Searches related to service management

    it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    engaging in service innovation and management
    network configuration, network services, & system management
    mobile device management
    effective service innovation by design in hotel management
    1…525354…744

    In summary, here are 10 of our most popular service management courses

    • Storytelling and influencing: Communicate with impact: Macquarie University
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Databases for Data Scientists: University of Colorado Boulder
    • Global Diplomacy: the United Nations in the World: University of London
    • Cloud Computing: University of Illinois Urbana-Champaign
    • Engineering Project Management: Initiating and Planning: Rice University
    • Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
    • ITIL V4 Certification Preparation: EDUCBA
    • Introduction to DevOps: IBM
    • Change Management: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok