Skills you'll gain: Customer experience improvement, Employee Surveys, User Feedback, Customer Insights, Customer Analysis, Microsoft 365, Data Sharing

Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Software Documentation, Software Design Documents, Collaborative Software, Augmented and Virtual Reality (AR/VR), Typography, Multimedia, Proofreading, Design Elements And Principles, GitHub, Application Programming Interface (API), Version Control

Skills you'll gain: Performance Appraisal, Workforce Development, Training Programs, Performance Management, Human Resources Management and Planning, Employee Training, Employee Performance Management, Human Resources, Talent Management, Organizational Development, Program Evaluation, Constructive Feedback

Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Visualization Software, Data Presentation, Interactive Data Visualization, Infographics, Tableau Software, Dashboard, Data Analysis, Data-Driven Decision-Making, Data Ethics, Technical Communication, Constructive Feedback, Design Elements And Principles

Skills you'll gain: Usability Testing, Software Design Documents, User Experience Design, User Centered Design, UI/UX Research, Prototyping, Test Planning, Design Software

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Test Automation, Test Tools, Code Review, Software Testing, Scripting, CI/CD, Software Technical Review, Test Planning, Maintainability, Test Case, Automation, Scalability

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting

Skills you'll gain: Data Structures, Java, Programming Principles, Algorithms, Computer Programming, Object Oriented Programming (OOP)

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Team Performance Management, Performance Management, Employee Performance Management, Performance Review, Generative AI Agents, Performance Improvement, Team Management, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, AI Personalization, Workforce Development, Employee Engagement, Constructive Feedback, Drive Engagement, Key Performance Indicators (KPIs), Prompt Engineering, Real Time Data, Automation