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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Project Management Tracker using Google Sheets

      Skills you'll gain: Google Sheets, Collaborative Software, Productivity Software, Organizational Skills, Spreadsheet Software, Project Management Software, Project Coordination, Small Business Accounting, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      274 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Mobile Apps with React Native

      Skills you'll gain: React Native, Flutter (Software), Mobile Development, React Redux, React.js, Front-End Web Development, JavaScript Frameworks, Ajax, Cross Platform Development, Javascript, Apple iOS, UI Components, Data Structures, Back-End Web Development, Debugging, iOS Development, User Story, Full-Stack Web Development, Web Applications, Android Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      810 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      School Health for Children and Adolescents

      Skills you'll gain: Autism Spectrum Disorders, Individualized Education Programs (IEP), Special Education, Nutrition Education, Community Health, School Psychology, Chronic Diseases, Student Support and Services, Nutrition and Diet, School Counseling, Public Health, Public Health and Disease Prevention, Mental and Behavioral Health Specialties, Care Management, Child Health, Patient Evaluation, Care Coordination, Disabilities, Medical Emergency, Social and Human Services

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Fundamentals of Finance

      Skills you'll gain: Finance, Equities, Financial Modeling, Corporate Finance, Financial Analysis, Business Valuation, Investments, Investment Management, Risk Analysis, Cash Flows

      3.9
      Rating, 3.9 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Mental Health Care Fundamentals

      Skills you'll gain: Healthcare Ethics, Conflict Management, Medical Privacy, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Patient Education And Counseling, Cultural Diversity, Cultural Sensitivity, Mental Health Therapies, Professionalism, Professional Development, Pediatrics, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Teamwork, Psychiatric And Mental Health Nursing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      782 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of Copenhagen

      The Sustainable Development Goals – A global, transdisciplinary vision for the future

      Skills you'll gain: Environment, Natural Resource Management, Environmental Science, Sustainability Reporting, Environmental Policy, Research, Environmental Social And Corporate Governance (ESG), Systems Thinking, Public Policies, Economic Development, Economics, Stakeholder Engagement, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Marketing en redes sociales de Meta

      Skills you'll gain: Target Audience, Content Performance Analysis, Paid media, Social Media Marketing, Social Media Management, Social Media Content, Data Storytelling, Social Media Campaigns, Social Media, Social Media Strategy, Campaign Management, Performance Analysis, Content Creation, Marketing Budgets, Marketing Effectiveness, Advertising Campaigns, Performance Metric, Advertising, Online Advertising, Facebook

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • A

      American Museum of Natural History

      Ecology: Ecosystem Dynamics and Conservation

      Skills you'll gain: Environment, Systems Thinking, Environmental Science, Natural Resource Management, Environmental Resource Management, Environmental Issue, Biology, Mathematical Modeling, Scientific Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of London

      Global Diplomacy: the United Nations in the World

      Skills you'll gain: Crisis Intervention, International Relations, Diplomacy, Advocacy, Human Services, Political Sciences, Social Justice, Public Policies, World History, Governance, Policy Analysis, Systems Thinking, Conflict Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Certified in Cybersecurity

      Skills you'll gain: Network Security, Incident Response, Business Continuity, Security Controls, Disaster Recovery, Configuration Management, Cybersecurity, Security Management, Cyber Attacks, Computer Security Awareness Training, Information Assurance, Data Security, Infrastructure Security, Risk Management Framework, Event Monitoring, Encryption, Threat Detection, Role-Based Access Control (RBAC), Authorization (Computing), Cyber Security Policies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Strategic HRM: Talent, Performance, Compensation Design

      Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Compensation Management, Performance Management, Organizational Development, Employee Engagement, Workforce Development, Talent Acquisition, Employee Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Business English

      Skills you'll gain: Meeting Facilitation, Sales Presentations, Brainstorming, Purchasing, Business Writing, English Language, Business Communication, Marketing Materials, Business Planning, Negotiation, Selling Techniques, Management Reporting, Marketing Communications, Business Correspondence, Marketing Planning, Active Listening, Advertising, Business Marketing, Telephone Skills, Promotional Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Intermediate · Specialization · 3 - 6 Months

    Conflict Management learners also search

    Conflict Resolution
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Brand Management
    Change Management
    1…474849…694

    In summary, here are 10 of our most popular conflict management courses

    • Create a Project Management Tracker using Google Sheets: Coursera Project Network
    • Developing Mobile Apps with React Native: IBM
    • School Health for Children and Adolescents: University of Colorado System
    • Fundamentals of Finance: University of Pennsylvania
    • Mental Health Care Fundamentals: MedCerts
    • The Sustainable Development Goals – A global, transdisciplinary vision for the future: University of Copenhagen
    • Marketing en redes sociales de Meta: Meta
    • Ecology: Ecosystem Dynamics and Conservation: American Museum of Natural History
    • Global Diplomacy: the United Nations in the World: University of London
    • Certified in Cybersecurity: ISC2

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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