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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine: Workloads

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Scalability, Load Balancing, Containerization, YAML, Data Storage, Cloud Security, General Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • T

      Technical University of Munich (TUM)

      The Economics of Agro-Food Value Chains

      Skills you'll gain: Consumer Behaviour, Market Research, Food Quality Assurance And Control, Food and Beverage, Research Methodologies, Marketing, Packaging and Labeling, Intellectual Property, Product Knowledge, Innovation, Global Marketing, Supply And Demand, Corporate Sustainability, Economics, Behavioral Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      442 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google

      Google Agile Essentials

      Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, User Story, Sprint Planning, Kanban Principles, Waterfall Methodology, Product Management, Prioritization, Cross-Functional Collaboration, Estimation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 3 Months

    • I

      Instituto Tecnológico de Aeronáutica

      Princípios de Desenvolvimento Ágil de Software

      Skills you'll gain: User Story, Agile Software Development, Backlogs, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Test Driven Development (TDD), Requirements Analysis, Sprint Planning, Software Development Methodologies, Unified Modeling Language, Software Engineering, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      219 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Power Platform Fundamentals PL-900 Exam Prep

      Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, Data Visualization, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Performance Analysis, Automation, Data Security, Workflow Management, Cloud Applications, Data Analysis Software, Business Process, Generative AI Agents, Microsoft Teams, Data Modeling

      4.3
      Rating, 4.3 out of 5 stars
      ·
      177 reviews

      Beginner · Specialization · 1 - 3 Months

    • S

      Starweaver

      Relationship Management and Business Development

      Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Business Development, Customer Relationship Management, Strategic Partnership, Active Listening, Customer experience improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      162 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      COVID19 Data Analysis Using Python

      Skills you'll gain: Correlation Analysis, Seaborn, Data Cleansing, Data Visualization, Statistical Analysis, Data Manipulation, Data Analysis, Exploratory Data Analysis, Pandas (Python Package), Data Integration, Infectious Diseases

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      University of Amsterdam

      Big History - From the Big Bang until Today

      Skills you'll gain: World History, Ancient History, Cultural Diversity, Physical Science, Anthropology, Timelines, Social Sciences, Economics, Policy, and Social Studies, Environment, Environmental Science, Biology, Physics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      249 reviews

      Beginner · Course · 1 - 3 Months

    • E

      Erasmus University Rotterdam

      Assessment in Higher Education: Professional Development for Teachers

      Skills you'll gain: Constructive Feedback, Higher Education, Instructional Design, Program Standards, Planning, Reliability, Analytical Skills, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      411 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño y Creación de videojuegos

      Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Animation and Game Design, Unity Engine, Peer Review, User Interface (UI) Design, Computer Graphics, User Interface and User Experience (UI/UX) Design, Visualization (Computer Graphics), Software Design Documents, Conceptual Design, Design, User Interface (UI), Experience Design, Music, Usability, Persona (User Experience), Microsoft Visual Studio, Prototyping

      4.4
      Rating, 4.4 out of 5 stars
      ·
      908 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Foundations of Career Navigating and Coaching

      Skills you'll gain: Communication, Client Services, Coaching, Customer Relationship Building, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Relationship Management, Active Listening, Empathy, Human Services, Mentorship, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      316 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Architecting with Google Kubernetes Engine: Workloads: Google Cloud
    • The Economics of Agro-Food Value Chains: Technical University of Munich (TUM)
    • Customer Value in Pricing Strategy: University of Virginia
    • Google Agile Essentials: Google
    • Princípios de Desenvolvimento Ágil de Software: Instituto Tecnológico de Aeronáutica
    • Microsoft Power Platform Fundamentals PL-900 Exam Prep: Microsoft
    • Relationship Management and Business Development : Starweaver
    • COVID19 Data Analysis Using Python: Coursera Project Network
    • Big History - From the Big Bang until Today: University of Amsterdam
    • Assessment in Higher Education: Professional Development for Teachers: Erasmus University Rotterdam

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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