• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Design Prompts for Everyday Work Tasks

      Skills you'll gain: Prompt Engineering, Brainstorming, Timelines, Taking Meeting Minutes, Concision, Generative AI, Productivity Software, Business Writing, Artificial Intelligence, Document Management, Project Schedules, Text Mining

      4.9
      Rating, 4.9 out of 5 stars
      ·
      80 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Academic Listening and Note-Taking

      Skills you'll gain: Oral Comprehension, Active Listening, Public Speaking, Verbal Communication Skills, English Language, Critical Thinking, Organizational Skills, Analytical Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      953 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Back-End Apps with Node.js and Express

      Skills you'll gain: Node.JS, Server Side, Restful API, Back-End Web Development, JavaScript Frameworks, Cloud Applications, Web Applications, Application Programming Interface (API), Web Servers, Javascript, Authentications, Package and Software Management, JSON, Middleware

      4.5
      Rating, 4.5 out of 5 stars
      ·
      529 reviews

      Intermediate · Course · 1 - 4 Weeks

    • H

      Hebrew University of Jerusalem

      Build a Modern Computer from First Principles: Nand to Tetris Part II (project-centered course)

      Skills you'll gain: Computer Science, Computer Engineering, Computer Architecture, Computer Programming, System Software, Virtual Machines, Operating Systems, Software Architecture, Algorithms, Software Design, Program Development, Object Oriented Programming (OOP), Data Structures, System Implementation, Computer Graphics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      525 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      OpenAI GPTs: Creating Your Own Custom AI Assistants

      Skills you'll gain: Generative AI, AI Personalization, ChatGPT, Personalized Service, Artificial Intelligence, Prompt Engineering, Expense Management, Productivity Software, Travel Arrangements, Innovation, Scenario Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      424 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Cybersecurity for Business

      Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Computer Security Incident Management, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Threat Management, Data Security, Authentications, Cyber Attacks, Security Testing, Cloud Security, Security Strategy, Computer Security Awareness Training, Malware Protection, Risk Management, Vulnerability Assessments, Enterprise Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      399 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Sustainable Cities

      Skills you'll gain: Architectural Design, Building Codes, Community Development, Land Development, Public Works, Landscape Architecture, Transportation Operations, Civil Engineering, Environmental Engineering, Building Design, Economic Development, Land Management, Water Resources, Environment, Geographic Information Systems, Environment and Resource Management, Construction, Environmental Science, Environmental Issue, Pollution Prevention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      418 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Introduction to UI Design

      Skills you'll gain: User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, UI/UX Research, Design Strategies, Human Centered Design, Design Research, User Centered Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Modernize Infrastructure and Applications with Google Cloud

      Skills you'll gain: Serverless Computing, Application Programming Interface (API), Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud-Native Computing, Multi-Cloud, Cloud Computing, Kubernetes, Microservices, Application Development, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Take Your English Communication Skills to the Next Level

      Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Business Communication, Professional Networking, Communication, Cultural Sensitivity, Business Writing, Interviewing Skills, Language Competency

      4.7
      Rating, 4.7 out of 5 stars
      ·
      902 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Business English: Basics

      Skills you'll gain: Target Audience, Business Analysis, Business Communication, Communication Strategies, Analysis, English Language, Business Writing, Vocabulary, Verbal Communication Skills, Grammar

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    1…434445…315

    In summary, here are 10 of our most popular help desk support courses

    • Design Prompts for Everyday Work Tasks: Google
    • Academic Listening and Note-Taking: University of California, Irvine
    • Developing Back-End Apps with Node.js and Express: IBM
    • Build a Modern Computer from First Principles: Nand to Tetris Part II (project-centered course): Hebrew University of Jerusalem
    • OpenAI GPTs: Creating Your Own Custom AI Assistants: Vanderbilt University
    • Cybersecurity for Business: University of Colorado System
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Sustainable Cities: Johns Hopkins University
    • Introduction to UI Design: University of Minnesota
    • Modernize Infrastructure and Applications with Google Cloud: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok