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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Using Basic Formulas and Functions in Microsoft Excel

      Skills you'll gain: Excel Formulas, Spreadsheet Software, Microsoft Excel, Microsoft 365, Data Analysis Software, Gross Profit, Business Mathematics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • I

      IE Business School

      Making Architecture

      Skills you'll gain: Architectural Design, Storytelling, Creativity, Design Thinking, Design Elements And Principles, Photography, Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Copenhagen Business School

      Leadership in 21st Century Organizations

      Skills you'll gain: Culture Transformation, Talent Management, Crisis Management, Innovation, Business Leadership, Leadership, Organizational Leadership, Strategic Leadership, Team Leadership, Organizational Strategy, Business Transformation, Ethical Standards And Conduct, Communication, Governance, Change Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Prototyping, Customer Acquisition Management, Product Design, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Design Thinking, Product Development, Ideation, Business Modeling, Entrepreneurship, Growth Strategies, Price Negotiation, Business Planning, New Business Development, Emerging Technologies, Technology Strategies

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Managing Project Risks and Changes

      Skills you'll gain: Project Performance, Project Risk Management, Change Control, Project Management, Risk Analysis, Scope Management, Change Management, Risk Mitigation, Project Documentation, Stakeholder Management, Project Closure, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Microeconomics Principles

      Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Business Economics, Policy Analysis, Business, Behavioral Economics, Public Policies, Business Operations, Price Negotiation, Socioeconomics, Consumer Behaviour, Economics, Policy, and Social Studies, Business Strategy, Market Research, Competitive Analysis, Resource Allocation, Revenue Management, Decision Making, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Financial Technology (Fintech) Innovations

      Skills you'll gain: Payment Systems, Payment Processing, FinTech, Blockchain, Mobile Banking, Fundraising and Crowdsourcing, Credit/Debit Card Processing, Emerging Technologies, Investment Management, Wealth Management, Payment Processing and Collection, Asset Management, Point of Sale, Banking, Fundraising, Capital Markets, Consumer Lending, Financial Trading, Market Dynamics, Digital Assets

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • P

      Peking University

      中级商务汉语(入职与营销篇)

      Skills you'll gain: Interviewing Skills, Product Knowledge, Business Marketing, Business Communication, Product Demonstration, Customer Complaint Resolution, Marketing Strategies, Verbal Communication Skills, Business Correspondence, Customer Service, Company, Product, and Service Knowledge, Product Marketing, Rapport Building, Advertising, Vocabulary, Language Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      145 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      S

      S.P. Jain Institute of Management and Research

      Managing High Performing Teams

      Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Growth Mindedness, Team Motivation, Teamwork, Conflict Management, People Management, Drive Engagement, Rapport Building, Continuous Improvement Process, Collaboration, Active Listening, Empathy, Communication Strategies, Constructive Feedback, Trustworthiness, Safety Culture, Emotional Intelligence

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      U

      University of Colorado Boulder

      The Circular Economy

      Skills you'll gain: Business Leadership, Organizational Change, Corporate Sustainability, Business Transformation, Performance Measurement, Reverse Logistics, Waste Minimization, Business Modeling, Design Thinking, Innovation, Product Lifecycle Management, Resource Management, Environmental Social And Corporate Governance (ESG), Key Performance Indicators (KPIs), Business Strategies, Packaging and Labeling, Environment and Resource Management

      Build toward a degree

      Beginner · Course · 1 - 4 Weeks

    • D

      Duke University

      Dog Emotion and Cognition

      Skills you'll gain: Psychology, Learning Theory, Training Programs, Anthropology, Social Sciences, Experimentation, Research, Scientific Methods, Non-Verbal Communication, Biology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.6K reviews

      Mixed · Course · 1 - 3 Months

    Business Communication learners also search

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    1…424344…582

    In summary, here are 10 of our most popular business communication courses

    • Using Basic Formulas and Functions in Microsoft Excel: Coursera Project Network
    • Making Architecture: IE Business School
    • Leadership in 21st Century Organizations: Copenhagen Business School
    • Information Technology Entrepreneurship & Startup: University of Minnesota
    • Managing Project Risks and Changes: University of California, Irvine
    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • Microeconomics Principles: University of Illinois Urbana-Champaign
    • Financial Technology (Fintech) Innovations: University of Michigan
    • 中级商务汉语(入职与营销篇): Peking University
    • Managing High Performing Teams: S.P. Jain Institute of Management and Research

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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