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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      AI-Powered Software and System Design

      Skills you'll gain: Database Design, Software Design Patterns, Database Systems, Software Architecture, System Design and Implementation, API Design, Large Language Modeling, Software Development, Artificial Intelligence, Generative AI, Secure Coding, Application Programming Interface (API), Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      133 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Hospitality Luxury Brand Management

      Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Hotel And Restaurant Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Revenue Management, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Crisis Management, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      Stanford University

      The AI Awakening: Implications for the Economy and Society

      Skills you'll gain: Generative AI, Workforce Development, OpenAI, Employee Training, Socioeconomics, Emerging Technologies, Artificial Intelligence, Large Language Modeling, Business Solutions, Economics, Innovation, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      90 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Market Research and Competitive Analysis

      Skills you'll gain: Competitive Analysis, Market Research, Persona Development, Market Analysis, Market Opportunities, Business Research, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Product Development, Product Strategy, Data Analysis, AI Personalization, Innovation, Regulatory Compliance

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      519 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Solar Energy and Electrical System Design

      Skills you'll gain: Electrical Systems, HVAC, Building Design, Basic Electrical Systems, Electrical Safety, Engineering Calculations, Architectural Design, System Requirements, Building Codes, Structural Analysis, Cost Estimation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      704 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      A Story of Economics: A Principles Tale

      Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Cost Accounting, Tax, Market Analysis, International Relations, Business Metrics, Public Policies, Operating Cost, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      110 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Adaptability and Resiliency

      Skills you'll gain: Adaptability, Resilience, Professional Development, Overcoming Obstacles, Self-Awareness, Cognitive flexibility, Emotional Intelligence, Personal Development, Relationship Building, Plan Execution, Crisis Management, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      591 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Developing Innovative Ideas for Product Leaders

      Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Target Market, Business, Market Dynamics, Value Propositions, Decision Making

      4.4
      Rating, 4.4 out of 5 stars
      ·
      216 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Georgia Institute of Technology

      Materials Data Sciences and Informatics

      Skills you'll gain: Dimensionality Reduction, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Information Management, Data Processing, Manufacturing Processes, Engineering Analysis, Process Engineering, Big Data, Chemical Engineering, Predictive Modeling, Innovation, Probability & Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      347 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Intro to International Marketing

      Skills you'll gain: Global Marketing, Marketing, Brand Management, Marketing Strategies, Innovation, Consumer Behaviour, Corporate Strategy, Market Analysis, Product Development, Market Intelligence, Competitive Analysis, Business Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 4 Weeks

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    1…414243…246

    In summary, here are 10 of our most popular customer insights courses

    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • AI-Powered Software and System Design: DeepLearning.AI
    • Hospitality Luxury Brand Management: Starweaver
    • The AI Awakening: Implications for the Economy and Society: Stanford University
    • Market Research and Competitive Analysis: Microsoft
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • Solar Energy and Electrical System Design: University at Buffalo
    • A Story of Economics: A Principles Tale: Rice University
    • Adaptability and Resiliency: University of California, Davis
    • Developing Innovative Ideas for Product Leaders: University of Maryland, College Park

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