• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      App Deployment, Security & Infrastructure Automation

      Skills you'll gain: Infrastructure as Code (IaC), Application Deployment, Open Web Application Security Project (OWASP), CI/CD, Docker (Software), Bash (Scripting Language), Cloud Development, DevOps, Containerization, IT Automation, Cloud Hosting, Load Balancing, Ansible, Infrastructure As A Service (IaaS), Secure Coding, Application Security, Firewall, Servers, Unit Testing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Introduction to Website Development Technologies

      Skills you'll gain: Hypertext Markup Language (HTML), Web Development, Bootstrap (Front-End Framework), Development Environment, Responsive Web Design, Version Control, GitHub, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Application Deployment, Javascript, Integrated Development Environments, Web Development Tools, Cloud Hosting

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Generative AI and its Impact on Cybersecurity

      Skills you'll gain: MITRE ATT&CK Framework, Generative AI, Cyber Threat Intelligence, Cyber Security Strategy, Cybersecurity, Threat Modeling, Computer Security, Cyber Attacks, Threat Detection, Artificial Intelligence, Anomaly Detection, Data Ethics, Information Privacy, Innovation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: A Game Changer for Program Managers

      Skills you'll gain: Program Management, Generative AI Agents, Risk Management, Project Management Institute (PMI) Methodology, Strategic Decision-Making, Business Risk Management, Project Management Life Cycle, Stakeholder Management, Project Management, Organizational Strategy, Business Ethics, Stakeholder Communications, Data-Driven Decision-Making, Requirements Analysis, Governance, Benefits Administration

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Microsoft Sentinel Advanced Course - Secure Azure Like a Pro

      Skills you'll gain: Microsoft Azure, Infrastructure as Code (IaC), Azure DevOps, DevSecOps, Terraform, Infrastructure As A Service (IaaS), Continuous Integration, CI/CD, Continuous Deployment, Security Information and Event Management (SIEM), Windows PowerShell, GitHub, Git (Version Control System), Automation, Query Languages

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Maryland, College Park

      Cybersecurity Risk Management Across Critical Systems

      Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Governance, Cyber Attacks, Stakeholder Engagement, Risk Mitigation, Cyber Security Strategy, Operational Risk, Stakeholder Communications, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Information Assurance, Risk Modeling, Governance, Vulnerability Assessments

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Accelerate Terraform Development with GitHub Copilot and AI

      Skills you'll gain: Infrastructure as Code (IaC), Terraform, Development Environment, DevOps, Software Development Tools, GitHub, Program Development, Integrated Development Environments, Microsoft Visual Studio, Generative AI, Software Documentation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      L

      LearnKartS

      Email Etiquette

      Skills you'll gain: Business Correspondence, Business Writing, Grammar, Professionalism, Writing, Proofreading, ChatGPT, Business Communication, Cultural Sensitivity, Time Management, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      C# Object-Oriented Programming for Beginners in C# and .NET

      Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, C# (Programming Language), Programming Principles, .NET Framework

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Working with SSH

      Skills you'll gain: Hardening, Remote Access Systems, Linux Servers, Linux Administration, Linux, Linux Commands, Network Security, Authentications, Key Management, Public Key Infrastructure, Software Installation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Beginning Security

      Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Application Security, Data Security, Cybersecurity, Cyber Attacks, Threat Modeling, Web Applications, Threat Detection, Security Awareness, Vulnerability Management, Encryption, Authentications, Authorization (Computing), PHP (Scripting Language)

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      The Docker Masterclass for Beginners

      Skills you'll gain: Docker (Software), CI/CD, Containerization, Development Environment, Continuous Deployment, Continuous Integration, Devops Tools, DevOps, Application Deployment, Linux, Software Development Tools, Linux Commands, Microsoft Development Tools, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    1…404142…315

    In summary, here are 10 of our most popular help desk support courses

    • App Deployment, Security & Infrastructure Automation: Packt
    • Introduction to Website Development Technologies: Packt
    • Generative AI and its Impact on Cybersecurity: Packt
    • Generative AI: A Game Changer for Program Managers: SkillUp EdTech
    • Microsoft Sentinel Advanced Course - Secure Azure Like a Pro: Packt
    • Cybersecurity Risk Management Across Critical Systems: University of Maryland, College Park
    • Accelerate Terraform Development with GitHub Copilot and AI: Packt
    • Email Etiquette: LearnKartS
    • C# Object-Oriented Programming for Beginners in C# and .NET: Packt
    • Working with SSH: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok