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    Results for "customer experience strategy (cx)"

    • C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      286 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      Strategic Technology Management

      Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Technical Management, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Technology Roadmaps, Business Strategy, Customer experience strategy (CX), Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Specialization · 1 - 3 Months

    • D

      Duke University

      Introduction to Machine Learning

      Skills you'll gain: PyTorch (Machine Learning Library), Reinforcement Learning, Image Analysis, Applied Machine Learning, Deep Learning, Machine Learning, Natural Language Processing, Supervised Learning, Unsupervised Learning, Artificial Neural Networks, Computer Vision, Medical Imaging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Agile Project Management, Scheduling, Scrum (Software Development), Procurement, Quality Management, Project Planning, Risk Management, Agile Methodology, Project Scoping, Resource Management, Stakeholder Communications, Sprint Planning

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 1 - 3 Months

    • É

      École Polytechnique

      How to Write and Publish a Scientific Paper (Project-Centered Course)

      Skills you'll gain: Peer Review, Journals, Scientific Methods, Writing, Research, Research Design, Research Methodologies, Editing, Style Guides, Ethical Standards And Conduct, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Business Growth Strategy

      Skills you'll gain: Growth Strategies, Mergers & Acquisitions, Business Strategy, New Business Development, Innovation, Organizational Strategy, Market Dynamics, Competitive Analysis, Market Opportunities, Strategic Decision-Making, Business Valuation, Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      686 reviews

      Mixed · Course · 1 - 4 Weeks

    • L

      LearnQuest

      Scrum Master Certification

      Skills you'll gain: User Story, Agile Methodology, Behavior-Driven Development, DevSecOps, Scaled Agile Framework, Backlogs, Agile Software Development, Test Driven Development (TDD), Sprint Planning, Kanban Principles, DevOps, Scalability, Risk Management, Agile Product Development, Agile Project Management, Continuous Integration, Lean Methodologies, Sprint Retrospectives, Scrum (Software Development), Management Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Virginia

      Introduction to Personal Branding

      Skills you'll gain: Branding, Brand Strategy, Brand Management, Personal Attributes, Digital Assets, Social Media, Personally Identifiable Information, Computer Security Awareness Training, Self-Awareness, Social Media Strategy, Information Privacy, Constructive Feedback

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8.8K reviews

      Beginner · Course · 1 - 3 Months

    • H

      HRCI

      Compensation and Benefits

      Skills you'll gain: Compensation and Benefits, Compensation Management, Job Evaluation, Compensation Strategy, Compensation Analysis, Payroll Systems, Payroll, Benefits Administration, Human Resources, Human Resources Information System (HRIS), Employee Retention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      382 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Supply Chain Management: A Learning Perspective

      Skills you'll gain: New Product Development, Supply Chain Management, Supply Chain Planning, Innovation, Quality Management, Operations Management, Logistics Management, Supplier Management, Transportation, Supply Chain, and Logistics, Inventory Management System, Coordinating, Corporate Sustainability, Value Propositions, Continuous Improvement Process, Consumer Behaviour, Cross-Functional Collaboration, Decision Making, Complex Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

    • M

      Measure What Matters

      OKR Certification: Leadership and Goal Setting

      Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Business Priorities, Organizational Strategy, Strategic Leadership, Performance Management, Employee Performance Management, Productivity, Prioritization, Performance Measurement, Strategic Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      612 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Meta

      Meta iOS UI Development

      Skills you'll gain: iOS Development, Apple iOS, Apple Xcode, User Interface (UI), Mobile Development, Swift Programming, Unit Testing, User Interface (UI) Design, UI Components, Mobile Development Tools, Objective-C (Programming Language), Application Development, Data Structures, Programming Principles, Development Testing, Software Testing, Object Oriented Programming (OOP), Software Design Patterns, Integrated Development Environments, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    1…343536…510

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • CVS Health Retail Customer Service: CVS Health
    • Strategic Technology Management: University of Illinois Urbana-Champaign
    • Introduction to Machine Learning: Duke University
    • Project Management: University of Colorado Boulder
    • How to Write and Publish a Scientific Paper (Project-Centered Course): École Polytechnique
    • Business Growth Strategy: University of Virginia
    • Scrum Master Certification: LearnQuest
    • Introduction to Personal Branding: University of Virginia
    • Compensation and Benefits: HRCI
    • Supply Chain Management: A Learning Perspective : Korea Advanced Institute of Science and Technology(KAIST)

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