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    Results for "customer experience improvement"

    • I

      IBM

      IBM Front-End Developer

      Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, User Centered Design, Cloud-Native Computing, React Redux, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, React.js, Agile Methodology, HTML and CSS, Front-End Web Development, JavaScript Frameworks, Browser Compatibility, Development Environment, Version Control, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer experience strategy (CX), Customer Data Management, Customer Insights, Customer Engagement, Customer Service, Customer Retention, Customer experience improvement, Personalized Service, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      203 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Digital Marketing

      Skills you'll gain: Data Storytelling, Online Advertising, Marketing Analytics, Keyword Research, Email Marketing, Digital Media Strategy, Digital Advertising, Google Analytics, Analytics, Marketing Communications, Content Marketing, Social Media Marketing, Marketing, Digital Marketing, Web Analytics, Marketing Strategies, Integrated Marketing Communications, Performance Analysis, Trend Analysis, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • V

      Vanderbilt University

      Generative AI Automation

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, Generative AI, Document Management, Data Synthesis, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Large Language Modeling, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Microsoft Excel

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: AI skills
      AI skills
      I

      IBM

      IBM Data Analyst

      Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Generative AI, SQL, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Data Manipulation, Excel Formulas, Professional Networking

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      91K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Containerization, Kubernetes, Server Side, MongoDB, Application Deployment, Cloud-Native Computing, NoSQL, Restful API, OpenShift, Git (Version Control System), Cloud Applications, GitHub, Serverless Computing, Back-End Web Development, HTML and CSS, Ajax, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University at Buffalo

      Data-Driven Process Improvement

      Skills you'll gain: Process Mapping, Data Collection, Business Process Improvement, Data Strategy, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Process Flow Diagrams, Business Analytics, Operational Performance Management, Gap Analysis, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      228 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      224 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      IBM Business Intelligence (BI) Analyst

      Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Database Design, MySQL, Presentations, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, IBM DB2, Relational Databases, Tableau Software, Stored Procedure, Data Visualization Software, Interactive Data Visualization, Regression Analysis, Data-Driven Decision-Making, Excel Formulas, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • I
      U
      I

      Multiple educators

      Data Science Foundations

      Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Literacy, Data Mining, Pandas (Python Package), Data Visualization Software, Correlation Analysis, Web Scraping, NumPy, Probability & Statistics, Predictive Modeling, Big Data, Computer Programming Tools, Automation, Data Analysis Software, Data Collection, Machine Learning Algorithms, Unsupervised Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      112K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Data-Driven Decision-Making, Human Capital, Business Analytics, Descriptive Analytics, Business Intelligence, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    1234…413

    In summary, here are 10 of our most popular customer experience improvement courses

    • IBM Front-End Developer: IBM
    • Customer Relationship Management: Starweaver
    • Digital Marketing: University of Illinois Urbana-Champaign
    • Generative AI Automation: Vanderbilt University
    • IBM Data Analyst: IBM
    • IBM Back-end JavaScript Developer: IBM
    • Data-Driven Process Improvement: University at Buffalo
    • Introduction to Customer Service: CVS Health
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • IBM Business Intelligence (BI) Analyst: IBM

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