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    Results for "customer support"

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Desktop Support, Operating Systems, Command-Line Interface, System Support, Mobile Security, Network Security, Microsoft Windows, Unix Commands, Technical Support, Mac OS, Linux, Network Troubleshooting, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Universidad de los Andes

      Marketing Verde

      Skills you'll gain: Marketing, Strategic Marketing, Product Marketing, Consumer Behaviour, Communication Strategies, Sustainability Reporting, Marketing Strategies, Brand Management, Corporate Sustainability, Market Analysis, Environmental Issue, Business Strategy, Target Market

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.2K reviews

      Mixed · Course · 1 - 3 Months

    • J

      Johns Hopkins University

      Systems Thinking In Public Health

      Skills you'll gain: Systems Thinking, Health Systems, Health Policy, Public Health, Policy Analysis, Policy Development, Simulations, Systems Analysis, Qualitative Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      931 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media

      4.7
      Rating, 4.7 out of 5 stars
      ·
      61 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Media and Marketing Principles

      Skills you'll gain: Online Advertising, Digital Media Strategy, Digital Advertising, Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Integrated Marketing Communications, Electronic Media, Search Engine Marketing, Social Media Marketing, Media Planning, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour, Personalized Service

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Responsive Website Basics: Code with HTML, CSS, and JavaScript

      Skills you'll gain: jQuery, HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Web Design and Development, Javascript and jQuery, Bootstrap (Front-End Framework), Web Design, Web Development, Javascript, Web Applications, Cascading Style Sheets (CSS), Interactive Design, Programming Principles, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Business Planning, Conflict Management, Marketing, Marketing Planning, Market Intelligence, Strategic Marketing, B2B Sales, Competitive Intelligence, Marketing Effectiveness, Customer Relationship Building, Business Strategy, Customer Analysis, Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      496 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Virtual Teacher

      Skills you'll gain: Peer Review, Instructional Design, Education Software and Technology, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Teaching, Course Development, Collaborative Software, Developing Training Materials, Curriculum Development, Curriculum Planning, Blended Learning, Virtual Environment, Data Management, Performance Testing, Augmented Reality, Web Content Accessibility Guidelines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Fundamentals of Management

      Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Business Planning, Customer Service, Organizational Leadership, Organizational Strategy, Leadership, Change Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Managing an Agile Team

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Team Management, Team Building, Team Leadership, Sprint Retrospectives, Backlogs, User Story, Kanban Principles, Sales Presentation, Lean Methodologies, Process Improvement, Selling Techniques, Prioritization, Discussion Facilitation, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Cybersecurity Essentials

      Skills you'll gain: Cybersecurity, Encryption, Cyber Attacks, Email Security, Computer Security Awareness Training, Security Awareness, Data Security, Network Security, Malware Protection, Authentications, Authorization (Computing), Security Controls, Hardening, Identity and Access Management, Information Privacy, Multi-Factor Authentication, System Configuration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      926 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Active Listening: Enhancing Communication Skills

      Skills you'll gain: Active Listening, Non-Verbal Communication, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Rapport Building, Collaboration, Communication, Self-Awareness, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      485 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer support courses

    • Core 2: OS, Software, Security and Operational Procedures: IBM
    • Marketing Verde: Universidad de los Andes
    • Systems Thinking In Public Health: Johns Hopkins University
    • Interacting with Customers: CVS Health
    • Digital Media and Marketing Principles: University of Illinois Urbana-Champaign
    • Responsive Website Basics: Code with HTML, CSS, and JavaScript : University of London
    • Strategic Sales Management: Fundação Instituto de Administração
    • Virtual Teacher: University of California, Irvine
    • Fundamentals of Management: University of California, Irvine
    • Managing an Agile Team: University of Virginia

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