Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Canva (Software), Marketing Materials, Marketing Design, Content Creation, Branding, Graphic Design, Marketing, Design, Promotional Materials, Graphic and Visual Design

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Communication Planning, Organizational Effectiveness, Collaborative Software

Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Terraform, Cloud Computing, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud Storage, Virtual Machines, Load Balancing, Virtual Private Networks (VPN), Scalability, Managed Services

Skills you'll gain: Facebook, Social Media Content, Social Media, Social Media Campaigns, Social Media Marketing, Marketing Materials, Advertising Campaigns, Promotional Materials, Design and Product

Skills you'll gain: Sales Process, Sales, Selling Techniques, Sales Strategy, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Overcoming Objections, Relationship Building, Collaboration, Presentations, Negotiation, Problem Solving

Skills you'll gain: Gherkin (Scripting Language), Cucumber (Software), Behavior-Driven Development, .NET Framework, Test Driven Development (TDD), Test Case, User Story, Scenario Testing, Test Automation, Microsoft Visual Studio, C# (Programming Language), Acceptance Testing

Skills you'll gain: Content Creation, Drive Engagement, Social Media Marketing, Social Media, Brand Awareness, Social Media Strategy

Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning

Skills you'll gain: Automation, Social Sciences, Electric Power Systems, Economics, Policy, and Social Studies, Interactive Learning, Socioeconomics, Virtual Environment, Transportation Operations, Emerging Technologies, Environmental Issue, Diversity Equity and Inclusion Initiatives