• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      Requirements Gathering and Documentation

      Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, User Requirements Documents, Requirements Analysis, Verification And Validation, SAP Applications, Functional Specification, User Acceptance Testing (UAT), Stakeholder Engagement, Process Mapping

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Alberta

      Becoming Your Best Self at Work

      Skills you'll gain: Stress Management, Mental Health, Diversity and Inclusion, Personal Development, Cultural Diversity, Self-Awareness, Emotional Intelligence, Communication, Mindfulness, Empathy, Resilience, Occupational Safety And Health, Industrial and Organizational Psychology

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera

      Facebook Storytelling: Write Compelling Stories

      Skills you'll gain: Writing, Storytelling, Copywriting, Persuasive Communication, Facebook, Content Creation, Social Media Content, Social Media, Drive Engagement, Prompt Engineering, Generative AI Agents

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Introduction to Data Science Techniques

      Skills you'll gain: Time Series Analysis and Forecasting, Statistical Analysis, Data Analysis, Machine Learning Algorithms, Data Visualization, Data Science, Exploratory Data Analysis, Data Presentation, Statistical Programming, Statistical Methods, Statistical Machine Learning, Statistical Reporting, Data Cleansing, Forecasting, Applied Machine Learning, Analytics, Regression Analysis, R Programming, Machine Learning, Statistical Modeling

      Build toward a degree

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      J

      Johns Hopkins University

      One Health Investigations of Outbreaks and Spillover Events

      Skills you'll gain: Microbiology, Epidemiology, Public Health, Infectious Diseases, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Qualitative Research, Risk Analysis, Research Methodologies, Data Collection

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Visio for Professionals: Diagrams & Flowchart Design

      Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Organizational Structure, Real Time Data, Data Integration, Process Improvement

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Business Analytics using Excel

      Skills you'll gain: Statistical Analysis, Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Dashboard, Excel Macros, Business Analytics, Spreadsheet Software, Data Analysis, Analytics, Data Cleansing, Data Processing, Regression Analysis, Data Validation, Productivity Software, Descriptive Statistics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Mastering Machine Learning Algorithms using Python

      Skills you'll gain: Dimensionality Reduction, Exploratory Data Analysis, Unsupervised Learning, Deep Learning, Random Forest Algorithm, Data Manipulation, Python Programming, Probability & Statistics, Pandas (Python Package), Data Science, Statistical Analysis, Data Processing, Predictive Modeling, NumPy, Applied Machine Learning, Classification And Regression Tree (CART), Data Analysis, Machine Learning Algorithms, Machine Learning, Regression Analysis

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Program Managers

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Program Management, Generative AI Agents, Risk Management, OpenAI, Project Management Institute (PMI) Methodology, Strategic Decision-Making, Business Risk Management, Project Management Life Cycle, Stakeholder Management, Project Management, Organizational Strategy, Large Language Modeling, Business Ethics, Stakeholder Communications, Artificial Intelligence, Program Development, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.7K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      AI Strategy for Business Leaders with ChatGPT, ML & DL

      Skills you'll gain: Business Leadership, Artificial Intelligence, Business Strategy, Risk Management, AI Personalization, Strategic Thinking, Business Transformation, Technology Strategies, Generative AI, Digital Transformation, Project Management Software, Organizational Leadership, ChatGPT, Machine Learning, Data Ethics, Innovation, Emerging Technologies, Automation, Trend Analysis, Return On Investment

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera

      Test, Learn, Evolve: Usability Testing in Figma

      Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, User Centered Design, UI/UX Research, User Research, Prototyping, Test Planning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Connected Leadership: Building Collaborative Teams

      Skills you'll gain: Team Building, Team Leadership, Management Training And Development, Teamwork, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Empathy, Conflict Management, Communication Strategies, Goal Setting, Adaptability

      Beginner · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…212223…245

    In summary, here are 10 of our most popular customer insights courses

    • Requirements Gathering and Documentation: SAP
    • Becoming Your Best Self at Work: University of Alberta
    • Facebook Storytelling: Write Compelling Stories: Coursera
    • Introduction to Data Science Techniques: Illinois Tech
    • One Health Investigations of Outbreaks and Spillover Events: Johns Hopkins University
    • Visio for Professionals: Diagrams & Flowchart Design: Coursera Instructor Network
    • Business Analytics using Excel: Simplilearn
    • Mastering Machine Learning Algorithms using Python: Packt
    • Generative AI for Program Managers: IBM
    • AI Strategy for Business Leaders with ChatGPT, ML & DL: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok