• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • C

      Coursera Project Network

      Create Employee Management System with When I Work

      Skills you'll gain: Applicant Tracking Systems, Workforce Management, Talent Acquisition, Staff Management, Payroll, Team Management, Data Entry, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      220 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to Project Management with ClickUp

      Skills you'll gain: Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Prioritization, Document Management, Workflow Management, Goal Setting, User Accounts

      4.6
      Rating, 4.6 out of 5 stars
      ·
      666 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      U

      University of Virginia

      Foundations of Diversity and Inclusion at Work TeachOut

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Organizational Development, Organizational Change, Cultural Diversity, Social Justice, Human Resource Strategy, Conflict Management, Leadership, Interpersonal Communications

      4.4
      Rating, 4.4 out of 5 stars
      ·
      151 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Neuroscience of Personal Excellence

      Skills you'll gain: Personal Development, Resilience, Decision Making, Self-Awareness, Problem Solving, Emotional Intelligence, Stress Management, Leadership, Neurology, Human Learning, Psychology, Mental Health, Anatomy, Biology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Critical thinking: reasoned decision making

      Skills you'll gain: Critical Thinking, Independent Thinking, Decision Making, Strategic Thinking, Research, Complex Problem Solving, Constructive Feedback, Analysis, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      94 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hôtel “De l'étoile” - a hotel in crisis?

      Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Demand Planning, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Brand Management, Market Analysis, Sales Management, Profit and Loss (P&L) Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      105 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Oracle Primavera P6 – Project Setup and Basic Management

      Skills you'll gain: Work Breakdown Structure, Calendar Management, Project Schedules, Project Management Software, Timelines, Scheduling, Project Management, Project Planning, Relationship Management, Data Visualization, Data Import/Export

      4.5
      Rating, 4.5 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Relational Database Support for Data Warehouses

      Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Storage Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      591 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Models & Frameworks to Support Sales Planning

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Customer Relationship Building, Business, Communication, Negotiation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      Edureka

      GitHub Copilot: The AI Pair Programmer for Coding

      Skills you'll gain: Microsoft Copilot, GitHub, Generative AI, Software Development Tools, Artificial Intelligence, Integrated Development Environments, Programming Principles, Computer Programming, Software Development

      4.2
      Rating, 4.2 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Change Leadership: Developing Strategic Gap Analysis in Miro

      Skills you'll gain: Gap Analysis, Change Management, Organizational Change, Project Coordination, Project Management, Personal Development, Process Analysis, Business Process, Organizational Strategy, Business Transformation, Business Analysis, Business Strategies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      200 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    1…206207208…529

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Create Employee Management System with When I Work: Coursera Project Network
    • Introduction to Project Management with ClickUp: Coursera Project Network
    • Foundations of Diversity and Inclusion at Work TeachOut: University of Virginia
    • The Neuroscience of Personal Excellence: University of Colorado Boulder
    • Critical thinking: reasoned decision making: Tecnológico de Monterrey
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
    • Oracle Primavera P6 – Project Setup and Basic Management: Packt
    • Relational Database Support for Data Warehouses: University of Colorado System
    • Models & Frameworks to Support Sales Planning : Fundação Instituto de Administração

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok