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Explore the Retail Course Catalog
University of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Inventory Accounting, Customer Demand Planning, Supply Chain Management, Demand Planning, Service Level, Logistics Management, Forecasting, Customer Service, Operations Research, Statistical Methods
- Status: Free
Coursera Project Network
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Market Data, Histogram, Pandas (Python Package)
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication
- Status: Free
Coursera Project Network
Skills you'll gain: Data-Driven Decision-Making, Data Processing, Business Analytics, Data Analysis, Strategic Decision-Making, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Data Manipulation, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter
University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Organizational Strategy, Human Resources, Employee Engagement, Human Resources Management and Planning, Compensation Strategy, Workforce Management, Team Motivation, Employee Performance Management, Employee Onboarding, Recruitment Strategies
IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Sales, Commercialization, Business Marketing, E-Commerce, Market Dynamics, Strategic Marketing, Growth Strategies, Relationship Management, Customer Relationship Management, Supply Chain Planning, Promotional Strategies, Consumer Behaviour
- Status: Free
Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer Service, Product Knowledge, Team Oriented, Customer Engagement, Customer Complaint Resolution
- Status: Free
Coursera Instructor Network
Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Customer Engagement, Product Demonstration, Rapport Building, Consumer Behaviour
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
Amazon Ads
Skills you'll gain: Campaign Management, Advertising, Advertising Campaigns, Brand Loyalty, Digital Marketing, Marketing, Promotional Strategies, Media Planning, Search Engine Marketing, Web Analytics, Customer Engagement, Brand Awareness, E-Commerce, Performance Analysis, Global Marketing
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication
In summary, here are 10 of our most popular retail courses
- Inventory Management:Â University of California, Irvine
- Machine Learning in Retail:Â Coursera Project Network
- Salesforce Sales Development Representative:Â Salesforce
- Perform exploratory data analysis on retail data with Python:Â Coursera Project Network
- Managing Human Capital in Retail:Â University of Pennsylvania
- Channel Management and Retailing :Â IE Business School
- Potencia tus ventas en el sector retail:Â UBITS
- Business-to-Consumer (B2C) Sales Strategies and Techniques:Â Coursera Instructor Network
- Interacting with Customers:Â CVS Health
- Foundations of Digital Marketing and E-commerce:Â Google