Skills you'll gain: Stakeholder Engagement, Business Risk Management, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Business Valuation, Natural Resource Management, Sustainability Reporting, Cost Benefit Analysis, Human Capital, Project Scoping, Decision Making, Data Collection

Skills you'll gain: Prompt Engineering, Large Language Modeling, OpenAI, Scalability, Generative AI, Data Integration, Artificial Intelligence, Performance Tuning, Application Development, Application Programming Interface (API)

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Culture Transformation, Organizational Change, Business Leadership, Organizational Structure, Diversity and Inclusion, Talent Management, Cultural Diversity, Innovation, Corporate Sustainability, Employee Engagement, Creativity, Communication Strategies

Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Target Audience, Influencing

Skills you'll gain: Kanban Principles, Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Agile Project Management, Agile Product Development, Backlogs, Workflow Management, Lean Methodologies, Product Roadmaps, Prioritization, Release Management, Continuous Improvement Process, Cross-Functional Collaboration, Project Estimation, Estimation

Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

Skills you'll gain: Conflict Management, Safety Culture, Diversity Equity and Inclusion Initiatives, Team Leadership, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, Leadership and Management, People Management, Rapport Building, Leadership, Industrial and Organizational Psychology, Occupational Safety And Health, Leadership Development, Personal Development, Employee Performance Management, Trustworthiness, Cultural Diversity, Self-Awareness

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Marketing, Marketing Management

Skills you'll gain: Automation, Electric Power Systems, Social Justice, Economics, Policy, and Social Studies, Emerging Technologies, Social Sciences, Technology Roadmaps, Transportation Management, Environmental Issue, Transportation Operations, Stakeholder Engagement, Health Equity, Corporate Sustainability, Trend Analysis, Diversity Equity and Inclusion Initiatives, Augmented and Virtual Reality (AR/VR), Global Positioning Systems, Artificial Intelligence