• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Industry 4.0 and its impact on Manufacturing Sector

      Skills you'll gain: Manufacturing and Production, Automation, Industrial Engineering, Internet Of Things, Emerging Technologies, Workforce Development, Corporate Sustainability, Digital Transformation, Market Analysis, Operational Efficiency, Cybersecurity, Artificial Intelligence, Cloud Computing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Representante de Ventas de HubSpot

      Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Success Management, Dashboard

      Beginner · Professional Certificate · 3 - 6 Months

    • P

      Packt

      Risk Management for Cybersecurity and IT Managers

      Skills you'll gain: Risk Management, Cyber Risk, Threat Management, Security Management, Vulnerability Management, Business Risk Management, Enterprise Risk Management (ERM), IT Management, Risk Mitigation, Cybersecurity, Cyber Security Strategy, Vulnerability Assessments, Security Controls, Compliance Management

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Securing a Cloud SQL for PostgreSQL Instance

      Skills you'll gain: Cloud Security, PostgreSQL, Google Cloud Platform, Authentications, Database Management, Data Security, Identity and Access Management, Key Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Deep Excavations and Support Systems

      Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Environmental Engineering, Engineering Design Process, Laboratory Testing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      B

      Board Infinity

      Generative AI in Finance

      Skills you'll gain: Prompt Engineering, Generative AI, Data Ethics, Financial Data, Anomaly Detection, Large Language Modeling, Regulatory Compliance, Artificial Intelligence, Investment Management, Financial Modeling, Machine Learning, FinTech, Investments, Financial Services, Financial Forecasting, Portfolio Management, Credit Risk, Artificial Intelligence and Machine Learning (AI/ML), Compliance Management, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Building Your Artistic Brand

      Skills you'll gain: Brand Strategy, Market Research, Branding, Target Audience, Social Media Marketing, Competitive Analysis, Brand Awareness, Market Analysis, Customer Engagement, Professional Networking, Marketing Strategies, Social Media Strategy, Performing Arts, Content Strategy, Entrepreneurship

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Machineries for Heavy Lifting

      Skills you'll gain: Structural Engineering, Hydraulics, Engineering Practices, Mechanics, Construction, Engineering, Construction Engineering, Structural Analysis, Engineering Design Process, Equipment Design, Civil Engineering, Mechanical Engineering, Safety Assurance

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      Build Websites with Figma, HTML, and CSS

      Skills you'll gain: HTML and CSS, Figma (Design Software), Front-End Web Development, Responsive Web Design, Web Design and Development, Mockups, User Interface (UI) Design, Web Content Accessibility Guidelines, Wireframing, Prototyping, Usability, Javascript

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Transforming Your Company's Data Analytics

      Skills you'll gain: Data Storytelling, Digital Transformation, Data Presentation, Data Visualization, Data-Driven Decision-Making, Business Transformation, Data Literacy, Infographics, Persuasive Communication, Customer experience strategy (CX), Employee Engagement, Data Strategy, Data Science, Storytelling, Analytics, Influencing, Agile Methodology, Organizational Change, Business Analytics, Leadership

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Prompt Engineering, Microsoft Power Automate/Flow, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Integration, JSON, Large Language Modeling, Unstructured Data

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Analyze Tweet Engagement with Twitter Analytics

      Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Performance Analysis, Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…169170171…247

    In summary, here are 10 of our most popular customer insights courses

    • Industry 4.0 and its impact on Manufacturing Sector: Board Infinity
    • Representante de Ventas de HubSpot: HubSpot Academy
    • Risk Management for Cybersecurity and IT Managers: Packt
    • Securing a Cloud SQL for PostgreSQL Instance: Google Cloud
    • Deep Excavations and Support Systems : L&T EduTech
    • Generative AI in Finance: Board Infinity
    • Building Your Artistic Brand: University of Colorado Boulder
    • Machineries for Heavy Lifting: L&T EduTech
    • Build Websites with Figma, HTML, and CSS: Scrimba
    • Transforming Your Company's Data Analytics: University of Maryland, College Park

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok