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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Cybersecurity Incident Response and Communication

      Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations - 日本語版

      Skills you'll gain: Cloud Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Expense Management, Public Cloud, Cloud Computing, DevOps, Budget Management, Scalability, Cost Management, Operational Excellence, Operational Efficiency, Corporate Sustainability, Customer Support, Disaster Recovery

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Product Strategy: Lifecycle, Data Insights, Collaboration

      Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Roadmaps, Strategic Leadership, Customer Insights, Market Data, Market Research, Data-Driven Decision-Making, Cross-Functional Collaboration, Team Building, Digital Media Strategy, Innovation, Trend Analysis

      3.7
      Rating, 3.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      L

      LearnKartS

      POSH - Prevention of Sexual Harassment

      Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Safety Culture, Safety Training, Compliance Training, Diversity and Inclusion, Law, Regulation, and Compliance, Human Resource Policies, Investigation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Effective Presentations and Persuasive Writing

      Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Intercultural Competence, Public Speaking, Design Thinking, Communication, Teamwork, Strategic Communication, Innovation, Professional Development, Target Audience

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      مبادئ الإعلام والتسويق الرقمي

      Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Electronic Media, Customer Engagement, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Search Engine Marketing, Mobile Banking, Multimedia

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Delivering Value and Managing Stakeholders in Agile

      Skills you'll gain: Agile Project Management, Agile Methodology, Risk Management, Stakeholder Management, Team Leadership, User Story, Leadership, Conflict Management, Earned Value Management, Communication, Value Engineering, Contract Management, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      O Mundo dos Negócios das Subscrições

      Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Platform Thinking for the Metaverse

      Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Environment, Business Transformation, Systems Thinking, Emerging Technologies, Strategic Thinking, Business Strategies, Technology Solutions, Digital Transformation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      Strategies for Audience Growth and Promoting Music Brands

      Skills you'll gain: Marketing Budgets, Digital Media Strategy, Content Strategy, Promotional Strategies, Marketing Analytics, Customer Engagement, Content Marketing, Brand Awareness, Marketing Strategies, Trend Analysis, Brand Strategy, Social Media Marketing, Target Audience, Social Media Strategy, Data-Driven Decision-Making, Campaign Management, Key Performance Indicators (KPIs), Return On Investment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      AI in Workforce Management

      Skills you'll gain: Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Workforce Planning, Performance Management, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Decision Making, Business Strategy, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • B

      Board Infinity

      Android Architecture/Multimedia Framework

      Skills you'll gain: Android (Operating System), Android Development, Mobile Development, Software Architecture, Linux, Performance Tuning, Application Programming Interface (API)

      3.2
      Rating, 3.2 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Cybersecurity Incident Response and Communication: Packt
    • Scaling with Google Cloud Operations - 日本語版: Google Cloud
    • Product Strategy: Lifecycle, Data Insights, Collaboration: Coursera Instructor Network
    • POSH - Prevention of Sexual Harassment: LearnKartS
    • Effective Presentations and Persuasive Writing: Johns Hopkins University
    • مبادئ الإعلام والتسويق الرقمي : University of Illinois Urbana-Champaign
    • Delivering Value and Managing Stakeholders in Agile: Packt
    • O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
    • Platform Thinking for the Metaverse: Politecnico di Milano
    • Strategies for Audience Growth and Promoting Music Brands: GRAMMY GO

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