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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      How to fulfill orders on Facebook

      Skills you'll gain: Facebook, Order Management, Order Fulfillment, Marketing, Product Marketing, Sales, Payment Systems, Shipping and Receiving, E-Commerce

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Precast & Advanced Pile Foundation

      Skills you'll gain: Construction Engineering, Structural Engineering, Building Codes, Construction Management, Civil Engineering, Structural Analysis, Engineering Design Process, Engineering Calculations, Engineering Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations - 日本語版

      Skills you'll gain: Cloud Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Expense Management, Public Cloud, Cloud Computing, DevOps, Budget Management, Scalability, Cost Management, Operational Excellence, Operational Efficiency, Corporate Sustainability, Customer Support, Disaster Recovery

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      L

      LearnKartS

      POSH - Prevention of Sexual Harassment

      Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Safety Culture, Safety Training, Compliance Training, Diversity and Inclusion, Law, Regulation, and Compliance, Human Resource Policies, Investigation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Cybersecurity Incident Response and Communication

      Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Security Operations

      Skills you'll gain: Disaster Recovery, Incident Response, Incident Management, Security Management, Threat Management, Cybersecurity, Security Information and Event Management (SIEM), Patch Management, Threat Detection, Intrusion Detection and Prevention, Infrastructure Security, Vulnerability Management, Hardening, Safety and Security, Configuration Management, Identity and Access Management, Change Control

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      O Mundo dos Negócios das Subscrições

      Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Power BI Capstone Project

      Skills you'll gain: Snowflake Schema, Power BI, Inventory Management System, Data Analysis, Data-Driven Decision-Making, Analytical Skills, Project Design, Dashboard, Data Warehousing, Database Design, Data Integration, SQL, Data Visualization Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Prototyping Basics

      Skills you'll gain: Prototyping, Functional Design, Generative AI, Artificial Intelligence, Mockups, ChatGPT, Design Software, Usability, Conceptual Design, Canva (Software), User Experience Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Effective Presentations and Persuasive Writing

      Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Business Writing, Intercultural Competence, Public Speaking, Design Thinking, Communication, Teamwork, Strategic Communication, Innovation, Professional Development, Target Audience

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Product Strategy: Lifecycle, Data Insights, Collaboration

      Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Roadmaps, Strategic Leadership, Customer Insights, Market Data, Market Research, Data-Driven Decision-Making, Cross-Functional Collaboration, Team Building, Digital Media Strategy, Innovation, Trend Analysis

      3.7
      Rating, 3.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      مبادئ الإعلام والتسويق الرقمي

      Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Electronic Media, Customer Engagement, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Search Engine Marketing, Mobile Banking, Multimedia

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • How to fulfill orders on Facebook: Coursera Project Network
    • Precast & Advanced Pile Foundation: L&T EduTech
    • Scaling with Google Cloud Operations - 日本語版: Google Cloud
    • POSH - Prevention of Sexual Harassment: LearnKartS
    • Cybersecurity Incident Response and Communication: Packt
    • Security Operations: Packt
    • O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
    • Power BI Capstone Project: Edureka
    • GenAI for Prototyping Basics: Coursera Instructor Network
    • Effective Presentations and Persuasive Writing: Johns Hopkins University

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