• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      As Competências do Especialista no Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      التسويق للشركات والمشاريع الصغيرة عبر موقع يوتيوب

      Skills you'll gain: Video Production, Content Performance Analysis, Customer Engagement, Google Analytics, Content Creation, Photo/Video Production and Technology, Marketing Analytics, Content Marketing, Target Audience, Content Strategy, Marketing, Marketing Effectiveness, Business Marketing, Social Media Marketing, Marketing Strategy and Techniques

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI Architecture and Application Development

      Skills you'll gain: Large Language Modeling, Generative AI, Data Ethics, Prompt Engineering, Personally Identifiable Information, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Natural Language Processing, Application Development, Data Security, Performance Tuning

      4.1
      Rating, 4.1 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Foundations of Data Visualization

      Skills you'll gain: Data Presentation, Graphic and Visual Design, Data Storytelling, Design Elements And Principles, Plot (Graphics), Data Literacy, Exploratory Data Analysis, Scatter Plots

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera

      Instagram Insights: Crack the Algorithm

      Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Content Strategy, Social Media Strategy, Digital Media Strategy, Customer Engagement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      From Data to Insights with Google Cloud 日本語版

      Skills you'll gain: Looker (Software), Google Cloud Platform, Dashboard, SQL, Data Import/Export, Machine Learning, Big Data, Data Cleansing, Data Transformation, Applied Machine Learning, Data Presentation, Data Visualization Software, Database Management, Data Management, Cloud Infrastructure, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Data Processing, Data Architecture

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Tópicos em Gestão Intercultural

      Skills you'll gain: Virtual Teams, Negotiation, Global Marketing, Intercultural Competence, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Marketing Management, Relationship Building, Team Management, Decision Making, Marketing, Business Ethics, Interpersonal Communications, Target Market, Diplomacy, World History, Cultural Sensitivity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Specialization · 3 - 6 Months

    • S

      Starweaver

      Electric Vehicle Operation and Diagnosis

      Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronics, Basic Electrical Systems, Energy and Utilities, Control Systems, Electric Power Systems, Hardware Troubleshooting, Electrical Safety, Maintenance, Repair, and Facility Services, Test Tools, Environmental Issue, Thermal Management, Emerging Technologies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Building Your Artistic Brand

      Skills you'll gain: Brand Strategy, Market Research, Branding, Target Audience, Social Media Marketing, Competitive Analysis, Brand Awareness, Market Analysis, Customer Engagement, Professional Networking, Marketing Strategies, Social Media Strategy, Performing Arts, Content Strategy, Entrepreneurship

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Uma Perspectiva Prática da Transformação Digital

      Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Organizational Change, Cross-Channel Marketing, Customer experience strategy (CX), Business Process, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Machine Learning with PySpark: Recommender System

      Skills you'll gain: PySpark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI, Pandas (Python Package), Data Transformation, Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Machine Learning

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Brand Awareness Using Digital Brand Activation

      Skills you'll gain: Brand Awareness, Social Media Marketing, Target Audience, Brand Management, Brand Strategy, Digital Media Strategy, Content Marketing, Content Strategy, Social Media Strategy, Marketing Communications, Marketing Analytics, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…154155156…246

    In summary, here are 10 of our most popular customer insights courses

    • As Competências do Especialista no Sucesso do Cliente: Fundação Instituto de Administração
    • التسويق للشركات والمشاريع الصغيرة عبر موقع يوتيوب: Coursera Project Network
    • Generative AI Architecture and Application Development: Edureka
    • Foundations of Data Visualization: Johns Hopkins University
    • Instagram Insights: Crack the Algorithm: Coursera
    • From Data to Insights with Google Cloud 日本語版: Google Cloud
    • Tópicos em Gestão Intercultural: Fundação Instituto de Administração
    • Electric Vehicle Operation and Diagnosis: Starweaver
    • Building Your Artistic Brand: University of Colorado Boulder
    • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok