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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Collaborating with G Suite Apps

      Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, File Management, Document Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      383 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      American Psychological Association

      Qualitative Research Methods in Psychology

      Skills you'll gain: Qualitative Research, Interviewing Skills, Research, Research Methodologies, Data Analysis, Data Collection, Social Sciences, Research Design, Culture, Psychology, Analytical Skills, Rapport Building, Anthropology, Diversity Awareness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      D

      Duke University

      Space Medicine

      Skills you'll gain: Medical Equipment and Technology, Medical Science and Research, Emergency Medicine, Vital Signs, Patient Safety, Preventative Care, Aerospace Basic Quality System Standards, Radiation Protection, Human Factors, Respiration, Environmental Engineering, Physics, Engineering Design Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      505 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: Behaviour & Behaviour Change

      Skills you'll gain: Behavioral Economics, Behavioral Health, Public Health, Public Health and Disease Prevention, Health Policy, Cultural Responsiveness, Community Health, Policy Development, Psychology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Manage Identities and Governance in Azure

      Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Identity and Access Management, Cloud Management, User Accounts, Windows PowerShell, Application Deployment, Virtual Machines, Command-Line Interface

      4.2
      Rating, 4.2 out of 5 stars
      ·
      70 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Strategically Build and Engage Your Network on LinkedIn

      Skills you'll gain: LinkedIn, Drive Engagement, Content Creation, Social Media Content, Professional Networking, Social Media, Relationship Building, Branding, Professional Development, Strategic Partnership

      4.5
      Rating, 4.5 out of 5 stars
      ·
      332 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Gestión del canal de distribución y retailing

      Skills you'll gain: Marketing Channel, Retail Store Operations, Merchandising, Supply Chain, Product Assortment, Supply Chain Planning, Promotional Strategies, Cross-Channel Marketing, Strategic Decision-Making, Business Strategy, Customer Relationship Management, E-Commerce, Growth Strategies, Market Dynamics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      438 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Operations, with Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Business Process, Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      353 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Neuromarketing

      Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Research, Consumer Behaviour, Influencing, Marketing Psychology, Persuasive Communication, Statistical Analysis, Ethical Standards And Conduct, Data Analysis, Data Collection, Advertising, Behavioral Economics, Experimentation, Neurology, Decision Making, Qualitative Research, Psychology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Intermediate Object-Oriented Programming for Unity Games

      Skills you'll gain: Unity Engine, Video Game Development, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Event-Driven Programming, Computer Programming, UI Components, Data Import/Export, Debugging, File Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      324 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

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    1…153154155…403

    In summary, here are 10 of our most popular customer experience courses

    • Collaborating with G Suite Apps: Coursera Project Network
    • Qualitative Research Methods in Psychology: American Psychological Association
    • Space Medicine: Duke University
    • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London
    • Manage Identities and Governance in Azure: Whizlabs
    • Strategically Build and Engage Your Network on LinkedIn : Coursera Project Network
    • Gestión del canal de distribución y retailing : IE Business School
    • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Neuromarketing: Johns Hopkins University
    • Boosting Productivity through the Tech Stack: Salesforce

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