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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Targeted Ad With Facebook Audience Insights

      Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Customer Data Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      55 reviews

      Advanced · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Supply Chain Optimization

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Demand Planning, Operational Efficiency, Inventory Control, Inventory Management System, Logistics Management, Generative AI, Forecasting, Operational Analysis, Business Ethics, Artificial Intelligence, Emerging Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Reporting with HubSpot

      Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Business Metrics, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      التسويق في عالم رقمي

      Skills you'll gain: Innovation, Marketing, Marketing Strategies, New Product Development, Product Development, Digital Media Strategy, Digital Marketing, Consumer Behaviour, Marketing Channel, Product Promotion, Digital Transformation, Customer Engagement, Branding, Price Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de los Andes

      Analytics en las organizaciones

      Skills you'll gain: Data Governance, Business Analytics, Data Strategy, Analytics, Data Management, Business Intelligence, Competitive Analysis, Data Analysis, Process Improvement, Data-Driven Decision-Making, Organizational Strategy, Organizational Change

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Compensation, Benefits and Payroll

      Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Generative AI Agents, Compensation and Benefits, Benefits Administration, Compensation Analysis, Compensation Management, Payroll Processing, Payroll Administration, Human Resource Management, Human Resources, Operational Efficiency, Data Ethics, Workforce Management, AI Personalization, Automation, Business Ethics, Employee Engagement

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Inteligência Artificial Aplicada ao CRM

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Data Visualization, Sales Management, Customer Engagement, Data Visualization Software, Data Modeling, R Programming, Customer Insights, Advanced Analytics, Customer experience strategy (CX), Data Science, Data Analysis, Data Manipulation, Artificial Intelligence, Data Structures

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Create surveys with Qualtrics

      Skills you'll gain: Customer Retention, Customer Insights, Customer Data Management, User Feedback, Customer experience improvement, Market Research

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Glasgow

      Data mining of Clinical Databases - CDSS 1

      Skills you'll gain: Health Informatics, ICD Coding (ICD-9/ICD-10), Clinical Data Management, Data Mining, Descriptive Analytics, Database Design, Electronic Medical Record, Precision Medicine, Patient Flow, Predictive Analytics, Data Ethics, Biostatistics, SQL, Interoperability, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Capstone: Create Value from Open Data

      Skills you'll gain: Peer Review, Complex Problem Solving, Data Synthesis, Data Analysis, Data Storytelling, Value Propositions, Data Integration, Exploratory Data Analysis, Data-Driven Decision-Making, Data Visualization, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      54 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Knowledge Graphs for RAG

      Skills you'll gain: Large Language Modeling, Query Languages, Data Storage Technologies, Data Storage, Semantic Web, Unstructured Data, Graph Theory, Text Mining

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Project · Less Than 2 Hours

    • A

      Alfaisal University | KLD

      تجربة العملاء وخلق القيمة

      Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer analytics courses

    • Create a Targeted Ad With Facebook Audience Insights: Coursera Project Network
    • GenAI for Supply Chain Optimization: Coursera Instructor Network
    • Sales Reporting with HubSpot: HubSpot Academy
    • التسويق في عالم رقمي: University of Illinois Urbana-Champaign
    • Analytics en las organizaciones: Universidad de los Andes
    • GenAI for Compensation, Benefits and Payroll: Coursera Instructor Network
    • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
    • Create surveys with Qualtrics: Coursera Project Network
    • Data mining of Clinical Databases - CDSS 1: University of Glasgow
    • Capstone: Create Value from Open Data: ESSEC Business School

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