Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer experience strategy (CX), Customer Data Management, Customer Insights, Customer Engagement, Customer Service, Customer Retention, Customer experience improvement, Personalized Service, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Automation

Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

Skills you'll gain: Process Improvement, Supply Chain, Supply Chain Management, Supply Chain Systems, Operations Management, Supply Chain Planning, Business Operations, Process Analysis, Statistical Process Controls, Materials Management, Continuous Improvement Process, Process Capability, Business Technologies, Emerging Technologies, Inventory Management System, Quality Management, Vendor Contracts, Supplier Relationship Management, Corporate Sustainability, Product Quality (QA/QC)

Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Presentation, Data Visualization Software, Business Analysis, Data Analysis, Analytics, Business Requirements, Exploratory Data Analysis, Data-Driven Decision-Making, Stakeholder Engagement

Skills you'll gain: Financial Policy, Public Policies, Economics, Economics, Policy, and Social Studies, Tax, International Finance, Policy Analysis, Crisis Management, Fiscal Management, Financial Systems, Supply And Demand, Financial Market

Skills you'll gain: Sales Management, Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions

Skills you'll gain: Budgeting, Data Visualization, Google Sheets, Spreadsheet Software, Presentations, Data Sharing

Skills you'll gain: Employee Performance Management, Performance Appraisal, Talent Acquisition, Human Resources Management and Planning, Compensation Strategy, Human Resource Strategy, Compensation Management, Human Resources, Talent Management, Employee Retention, Recruitment, Constructive Feedback, Benchmarking

Skills you'll gain: Sales Presentation, Interviewing Skills, Oral Expression, English Language, Business Communication, Presentations, Verbal Communication Skills, Business Writing, Grammar, Persuasive Communication, Communication, Public Speaking, Target Audience, Vocabulary, Professionalism, Communication Strategies

Skills you'll gain: Working Capital, Supply Chain Management, Supplier Relationship Management, Blockchain, FinTech, Supply Chain, Cash Flows, Business Metrics, Procurement, Customer Analysis, Financial Market, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Supplier Management, Risk Modeling, Stakeholder Management, Program Implementation, Emerging Technologies

Skills you'll gain: Market Opportunities, Technical Management, Project Management, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Strategic Thinking, Discussion Facilitation, Business Ethics, Deep Learning

Skills you'll gain: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Business Risk Management, Credit Risk, Income Statement, Stakeholder Communications, Operational Risk, Resource Allocation, Proposal Development, Cash Management, Accounts Payable, Key Performance Indicators (KPIs), Capital Budgeting, Financial Analysis, Cash Flows, Financial Data