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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: New
      New
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Marketing Automation, Cross Selling, Marketing Strategies, Sales Prospecting, Sales, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Customer experience improvement

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Storytelling, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, Customer Relationship Management, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Business Intelligence, HubSpot CRM, Persuasive Communication, Business Analytics, Salesforce

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Market Analysis

      Skills you'll gain: Customer Acquisition Management, Target Market, Market Opportunities, Competitive Analysis, Go To Market Strategy, Market Analysis, Persona Development, Market Research, Value Propositions, Strategic Partnership, Product Management, Business Strategy, Business Modeling, Product Lifecycle Management, Product Requirements

      Beginner · Course · 1 - 3 Months

    • D

      Duke University

      Introduction to Machine Learning

      Skills you'll gain: PyTorch (Machine Learning Library), Reinforcement Learning, Image Analysis, Applied Machine Learning, Deep Learning, Machine Learning, Natural Language Processing, Supervised Learning, Unsupervised Learning, Artificial Neural Networks, Computer Vision, Medical Imaging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Meets Design Thinking

      Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Discussion Facilitation, Testability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Prototype to Success: Figma Prototyping Essentials

      Skills you'll gain: Figma (Design Software), Prototyping, Mockups, Interaction Design, Design Reviews, User Interface and User Experience (UI/UX) Design, Wireframing, Collaborative Software, UI Components, Usability Testing, Animations

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Strategic Leadership: Visionary Skills for Success

      Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Lean Six Sigma Green Belt Training

      Skills you'll gain: Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Lean Manufacturing, Kaizen Methodology, Statistical Analysis, Process Improvement, Process Capability, Quality Management, Project Management, Root Cause Analysis, Customer Analysis, Regression Analysis

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I
      S

      Multiple educators

      Generative AI for Growth Marketing

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, OpenAI, Marketing Effectiveness, Marketing Analytics, Customer experience strategy (CX), Customer Engagement, Lead Generation, Large Language Modeling, Customer Insights, Artificial Intelligence, Program Development, Customer Retention, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Building a Strong Business Foundation

      Skills you'll gain: Business Modeling, Business Planning, Customer Analysis, User Research, Entrepreneurship, Financial Management, Market Research, Marketing Strategies, Business Development, Target Audience, Business Strategy, Email Marketing, Social Media Marketing, Value Propositions, Search Engine Optimization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Compliance Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Automation, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Communicating Across Cultures for Team Success

      Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Cultural Diversity, Team Leadership, Collaboration, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Self-Awareness

      Beginner · Course · 1 - 4 Weeks

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    1…151617…222

    In summary, here are 10 of our most popular customer success courses

    • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
    • Master Data Storytelling for B2B & B2C Sales : Starweaver
    • Market Analysis: University of Minnesota
    • Introduction to Machine Learning: Duke University
    • Agile Meets Design Thinking: University of Virginia
    • Prototype to Success: Figma Prototyping Essentials: Coursera
    • Strategic Leadership: Visionary Skills for Success: Coursera Instructor Network
    • Lean Six Sigma Green Belt Training: Simplilearn
    • Generative AI for Growth Marketing: IBM
    • Building a Strong Business Foundation: Packt

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