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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Ideas to Action

      Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration, Constructive Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Working as a Scrum Master

      Skills you'll gain: Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Mastering Power BI for Data Analytics & Storytelling

      Skills you'll gain: Power BI, Snowflake Schema, Data Analysis Expressions (DAX), Data Modeling, Microsoft SQL Servers, AWS Identity and Access Management (IAM), Inventory Management System, Transact-SQL, Amazon Web Services, SQL, Data Visualization Software, Interactive Data Visualization, Dashboard, Data Storytelling, Database Design, Data Analysis, Data-Driven Decision-Making, Data Presentation, Data Transformation, Business Intelligence

      4.3
      Rating, 4.3 out of 5 stars
      ·
      23 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Database Essentials and Vulnerabilities

      Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Evaluating User Interfaces

      Skills you'll gain: Usability Testing, User Interface (UI), Usability, User Research, UI/UX Research, Human Computer Interaction, User Experience Design, User Centered Design, Test Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      271 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Project Management: Creating the WBS

      Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Google Sheets, Standard Operating Procedure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      536 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Developing AR/VR/MR/XR Apps with WebXR, Unity & Unreal

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Unreal Engine, Unity Engine, Application Development, Prototyping, Interaction Design, User Experience Design, Human Computer Interaction, Web Development Tools

      4.6
      Rating, 4.6 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Salesforce Experience (Community) Cloud Consultant Training

      Skills you'll gain: Salesforce, Data Sharing, Authentications, Management Reporting, Single Sign-On (SSO), User Accounts, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Identity and Access Management, Role-Based Access Control (RBAC), Registration, Content Management

      Advanced · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Desarrollador de Meta de IOS

      Skills you'll gain: React Native, User Research, UI/UX Research, Persona (User Experience), Apple iOS, Restful API, Core Data (Software), Design Research, Version Control, Swift Programming, User Experience Design, Unix Commands, User Interface (UI), User Interface and User Experience (UI/UX) Design, Interaction Design, Git (Version Control System), Apple Xcode, Algorithms, Jest (JavaScript Testing Framework), Mobile Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      164 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Get Started with Cloud Native, DevOps, Agile, and NoSQL

      Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, Software Development, DevOps, Test Driven Development (TDD), Software Development Methodologies, CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, User Story

      4.5
      Rating, 4.5 out of 5 stars
      ·
      42 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create Employee Management System with When I Work

      Skills you'll gain: Applicant Tracking Systems, Workforce Management, Talent Acquisition, Staff Management, Payroll, Team Management, Data Entry, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      220 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • M

      MathWorks

      Modeling and Simulation with Simulink

      Skills you'll gain: Simulation and Simulation Software, Control Systems, Model Based Systems Engineering, Engineering Practices, Mathematical Modeling, Engineering Analysis, Systems Engineering, Systems Design, Performance Tuning, Matlab

      4.9
      Rating, 4.9 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…148149150…403

    In summary, here are 10 of our most popular customer experience courses

    • Design Thinking: Ideas to Action: University of Virginia
    • Working as a Scrum Master: SkillUp EdTech
    • Mastering Power BI for Data Analytics & Storytelling: Edureka
    • Database Essentials and Vulnerabilities: IBM
    • Evaluating User Interfaces: University of Minnesota
    • Project Management: Creating the WBS: Coursera Project Network
    • Developing AR/VR/MR/XR Apps with WebXR, Unity & Unreal: University of Michigan
    • Salesforce Experience (Community) Cloud Consultant Training: Packt
    • Desarrollador de Meta de IOS: Meta
    • Get Started with Cloud Native, DevOps, Agile, and NoSQL: IBM

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