Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Recognizing Others, Team Leadership, Employee Coaching, Team Motivation, Constructive Feedback, Team Management, Expectation Management, Leadership, Internal Communications, Employee Engagement, Communication Strategies

Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Grafana, Hybrid Cloud Computing, Multi-Cloud, Prometheus (Software), Managed Services, Cloud Solutions

Skills you'll gain: Content Performance Analysis, Social Media Management, Social Media, Facebook, Instagram, Social Media Marketing, Content Management, Analysis, Scheduling, Content Creation, Dashboard

Skills you'll gain: Amazon Web Services, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration, z/OS

Skills you'll gain: Trend Analysis, Social Media, Social Media Strategy, Social Media Marketing, Market Trend, Account Management, User Accounts

Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, New Product Development, Product Marketing, Brand Strategy, Brand Management, Marketing Channel, Strategic Marketing, Market Dynamics

Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

Skills you'll gain: Amazon Web Services, Serverless Computing, Cloud Services, Generative AI, Public Cloud, AWS Identity and Access Management (IAM), Amazon S3, Amazon DynamoDB, Cloud Computing Architecture, Relational Databases

Skills you'll gain: Communication Planning, Stakeholder Engagement, Corporate Communications, Stakeholder Communications, Business Communication, Strategic Communication, Internal Communications, Communication, Communication Strategies, Public Relations, Media Relations, Leadership, Brand Management, Employee Engagement, Crisis Management

Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Sales Presentations, Storytelling, Market Research, New Product Development, Project Design, Relationship Building, User Research, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics

Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, Generative AI Agents, Predictive Modeling