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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Large Language Modeling, Generative AI, Cloud Solutions, Supply Chain Management, Cloud Computing, Cloud Infrastructure, Enterprise Resource Planning, Cloud Services, ChatGPT, Supply Chain Systems, Cloud Platforms, Cloud Applications, Supply Chain, Supply Chain Planning, Artificial Intelligence, Supervised Learning, Deep Learning, Prompt Engineering, Artificial Intelligence and Machine Learning (AI/ML)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      Università Bocconi

      Management of International Development: Towards Agenda 2030

      Skills you'll gain: Human Capital, Governance, International Relations, Human Resources, Cultural Diversity, Economic Development, Organizational Strategy, Policy Development, Strategic Decision-Making, Stakeholder Management, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      206 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      Howard University

      Foundations of Information Systems for Business

      Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • B

      Blue Prism

      Blue Prism Foundation Training

      Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Process Analysis, Process Management, Process Development, Work Order, Process Validation, Release Management, Data Management, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Access Bioinformatics Databases with Biopython

      Skills you'll gain: Bioinformatics, Scientific Visualization, Data Access, Extensible Markup Language (XML), Data Visualization Software, Data Manipulation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      44 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Learning Experience Design: Theories and Frameworks

      Skills you'll gain: Learning Theory, Instructional Design, Course Development, Brainstorming, Motivational Skills, Communication, Design, Student-Centred Learning, Creative Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Estrategia y Planificación de Marketing

      Skills you'll gain: Target Market, Marketing Management, Branding, Strategic Marketing, Marketing Strategies, Marketing Communications, Brand Strategy, Marketing Strategy and Techniques, Market Research, Communication Strategies, Business Strategy, Competitive Analysis, Market Dynamics, Consumer Behaviour, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Market Research Analysts

      Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Customer Analysis, Generative AI, Marketing Analytics, Market Trend, Persona Development, Trend Analysis, ChatGPT, Analytics, OpenAI, Data Analysis, Forecasting, Ethical Standards And Conduct

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Training Videos with Powtoon

      Skills you'll gain: Animations, Editing, Writing and Editing, Content Creation, Video Editing, Video Production

      4.5
      Rating, 4.5 out of 5 stars
      ·
      317 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      Desain UX Google

      Skills you'll gain: Wireframing, Adobe XD, Mockups, Storyboarding, Information Architecture, User Experience Design, Usability Testing, Graphic and Visual Design, Figma (Design Software), Design Elements And Principles, UI/UX Research, Design Reviews, Presentations, Responsive Web Design, User Story, User Interface and User Experience (UI/UX) Design, Cross Platform Development, User Centered Design, Prototyping, Ideation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      508 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      CUDA at Scale for the Enterprise

      Skills you'll gain: Image Analysis, Event-Driven Programming, Scalability, C and C++, Distributed Computing, Computer Graphics, Computer Vision, System Programming, Data Processing, Software Development, Performance Tuning, Hardware Architecture, Algorithms

      3.2
      Rating, 3.2 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 3 Months

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    1…146147148…403

    In summary, here are 10 of our most popular customer experience courses

    • Oracle Cloud and AI: Oracle
    • Management of International Development: Towards Agenda 2030: Università Bocconi
    • Foundations of Information Systems for Business: Howard University
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Blue Prism Foundation Training: Blue Prism
    • Access Bioinformatics Databases with Biopython: Coursera Project Network
    • Learning Experience Design: Theories and Frameworks: University of Michigan
    • Estrategia y Planificación de Marketing : Universidad de Palermo
    • GenAI for Market Research Analysts: Coursera Instructor Network
    • Create Training Videos with Powtoon: Coursera Project Network

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