• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Project Management Tracker using Google Sheets

      Skills you'll gain: Google Sheets, Collaborative Software, Productivity Software, Organizational Skills, Spreadsheet Software, Project Management Software, Project Coordination, Small Business Accounting, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      275 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Advanced Tools for Digital Marketing Analytics

      Skills you'll gain: Marketing Automation, Marketing Analytics, Digital Marketing, Predictive Analytics, MarTech, Advanced Analytics, Predictive Modeling, Marketing Operations, Marketing Effectiveness, Marketing Strategies, Marketing Channel, Data Analysis, Natural Language Processing, Data Ethics, Business Ethics, Video Production, Artificial Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      English for Developing a Business

      Skills you'll gain: Presentations, Verbal Communication Skills, Communication, Non-Verbal Communication, Microsoft PowerPoint, Business Communication, English Language, Interpersonal Communications, Business Leadership, Productivity Software, Crisis Management, Organizational Structure, Leadership and Management, Business, Business Management, Global Marketing, Rapport Building, Leadership, Corporate Communications, Grammar

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Networking & Security Technical Support

      Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Technion - Israel Institute of Technology

      Action-Driven Business Plan: From the ‘Classroom’ to the World

      Skills you'll gain: Business Planning, Entrepreneurship, Market Research, Business Strategies, Market Analysis, Financial Modeling, Business Development, Video Production, Project Planning, Product Development, Presentations, Risk Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      337 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      What is Palliative Care?

      Skills you'll gain: Patient Education And Counseling, Active Listening, Compassion, Communication, Patient Evaluation, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Healthcare Ethics, Treatment Planning, Cultural Sensitivity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Total Data Quality

      Skills you'll gain: Data Quality, Quantitative Research, Data Validation, Data Integrity, Data Collection, Data Cleansing, Quality Assurance, Data Processing, Data Analysis, Data Access, Statistical Analysis, Sampling (Statistics), Threat Detection, Statistical Methods

      4.6
      Rating, 4.6 out of 5 stars
      ·
      52 reviews

      Beginner · Specialization · 1 - 3 Months

    • I

      ISAE-SUPAERO

      New Space: Access to space - Basics

      Skills you'll gain: New Product Development, Emerging Technologies, Innovation, Process Development, Aerospace Basic Quality System Standards, Engineering, Analysis, Strategic Partnership, Chemical Engineering, Manufacturing Processes, Mechanical Engineering, Sustainability Reporting, Cost Reduction, Environmental Engineering, Physics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Health Systems Development: Introduction to Health Systems

      Skills you'll gain: Health Systems, Health Equity, Health Care, Health Assessment, Health Policy, Health Disparities, Health Administration, Healthcare Industry Knowledge, Public Health, Public Health and Disease Prevention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      188 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Blended Language Learning: Design and Practice for Teachers

      Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Learning Management Systems, Language Learning, Technology Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      259 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Financing for Startup Businesses

      Skills you'll gain: FinTech, Entrepreneurial Finance, Fundraising and Crowdsourcing, Financial Analysis, Equities, Financial Modeling, Private Equity, Credit Risk, Liquidation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      208 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      MV Substation - An industrial approach (PART-A)

      Skills you'll gain: Electrical Substation, Control Systems, Electrical Systems, High Voltage, Electrical Equipment, Electric Power Systems, Low Voltage, Electrical Power, Electrical Safety, Basic Electrical Systems, Three-Phase, Wiring Diagram, Schematic Diagrams, Control Panels, Technical Standard, Construction, Design Specifications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      72 reviews

      Intermediate · Course · 1 - 3 Months

    1…145146147…321

    In summary, here are 10 of our most popular help desk support courses

    • Create a Project Management Tracker using Google Sheets: Coursera Project Network
    • Advanced Tools for Digital Marketing Analytics: Unilever
    • English for Developing a Business: University of California, Irvine
    • Dell Technologies Networking & Security Technical Support: Dell
    • Action-Driven Business Plan: From the ‘Classroom’ to the World: Technion - Israel Institute of Technology
    • What is Palliative Care?: University of Colorado System
    • Total Data Quality: University of Michigan
    • New Space: Access to space - Basics: ISAE-SUPAERO
    • Health Systems Development: Introduction to Health Systems: Imperial College London
    • Blended Language Learning: Design and Practice for Teachers: University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok