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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Financial Forecasting, Growth Strategies, New Product Development, Business Planning, Business Modeling, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Logistic Regression with NumPy and Python

      Skills you'll gain: Matplotlib, Data Visualization, Seaborn, Exploratory Data Analysis, NumPy, Data Analysis, Jupyter, Machine Learning, Python Programming, Supervised Learning, Regression Analysis, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      393 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Word Processing Applications: Word

      Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Document Management, Productivity Software, Office Administration, Editing, Writing and Editing, Microsoft 365

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Key Concepts in Organizational DE&I

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Intercultural Competence, Cultural Diversity, Organizational Change, Human Resource Policies, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      69 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data-Driven Decision-Making for Agile Organizations

      Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Performance Measurement, Customer Analysis, Adaptability, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Agile Methodology, Business Analytics, Real Time Data, Business Intelligence, Critical Thinking and Problem Solving, Complex Problem Solving, Management Reporting, Analytics, Business Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Marketing Strategy for Entrepreneurs

      Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Digital Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      155 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Project Scheduling: Estimate Activity Durations

      Skills you'll gain: Project Estimation, Project Schedules, Work Breakdown Structure, Estimation, Scheduling, Timelines, Probability & Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      195 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Change Management

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Business Leadership, Leadership, Continuous Improvement Process, Emotional Intelligence, Overcoming Obstacles, Stakeholder Engagement, Decision Making, Employee Engagement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Introduction to C++ Programming and Unreal

      Skills you'll gain: Unreal Engine, Object Oriented Programming (OOP), C++ (Programming Language), Debugging, Computer Programming, Video Game Development, Game Design, Development Environment, Software Documentation, Data Storage, Scripting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      Scrimba

      HTML & CSS Crash Course

      Skills you'll gain: HTML and CSS, Responsive Web Design, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), File Management, Web Design, Front-End Web Development, Web Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Psychological Safety

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Empathy, Courage, Empowerment, Resilience, Overcoming Obstacles, Personal Development, Self-Awareness, Compassion, Teamwork, Innovation, Collaboration, Constructive Feedback, Relationship Building, Trustworthiness, Active Listening, Interpersonal Communications, Curiosity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Front-End Developers

      Skills you'll gain: Front-End Web Development, Data Ethics, Generative AI, Web Design and Development, Code Review, User Interface and User Experience (UI/UX) Design, Prompt Engineering, Software Documentation, UI/UX Strategy, Test Automation, HTML and CSS, Responsive Web Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…144145146…403

    In summary, here are 10 of our most popular customer experience courses

    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
    • Logistic Regression with NumPy and Python: Coursera Project Network
    • Get Started with Word Processing Applications: Word: SkillUp EdTech
    • Key Concepts in Organizational DE&I: Rice University
    • Data-Driven Decision-Making for Agile Organizations: Duke University
    • Marketing Strategy for Entrepreneurs: EIT Digital
    • Project Scheduling: Estimate Activity Durations: Coursera Project Network
    • Change Management: Packt
    • Introduction to C++ Programming and Unreal: University of Colorado System
    • HTML & CSS Crash Course: Scrimba

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