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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • J

      Johns Hopkins University

      Trustworthy AI: Managing Bias, Ethics, and Accountability

      Skills you'll gain: Data Ethics, Business Ethics, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Risk Analysis, Compliance Management, Law, Regulation, and Compliance, Risk Mitigation, Diversity Awareness, Strategic Decision-Making, Social Sciences, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Functions

      Skills you'll gain: Salesforce, Data Management, Business Process Automation, User Accounts, Application Deployment, End User Training and Support, Collaborative Software, Workflow Management, Security Management, Customer Relationship Management (CRM) Software, Data Security, Role-Based Access Control (RBAC)

      4
      Rating, 4 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a value proposition canvas in Miro

      Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Product Knowledge, Business Planning, Collaborative Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • O

      O.P. Jindal Global University

      Macroeconomics: Foundations and Insights

      Skills you'll gain: Economics, Economic Development, International Finance, Financial Policy, Economics, Policy, and Social Studies, Key Performance Indicators (KPIs), Business Economics, Supply And Demand, Socioeconomics, Estimation, Fiscal Management, Policy Analysis, Public Policies, Social Sciences, Market Dynamics, Accounting, Policy Development, Growth Strategies

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      IBM Data Topology

      Skills you'll gain: Multi-Cloud, Data Architecture, Dataflow, Data Management, Regulatory Compliance, Compliance Management, Information Architecture, Cloud Management, Data Infrastructure, Data Integration, Data Strategy, AI Personalization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      The DMAIC Framework - Define and Measure Phase

      Skills you'll gain: Process Capability, Statistical Analysis, Data Analysis, Project Management, Six Sigma Methodology, Statistics, Work Breakdown Structure, Lean Six Sigma, Process Analysis, Data Collection, Project Scoping, Performance Measurement, Customer experience improvement, Quality Improvement, Quality Control

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      How to Generate and Maintain a Healthy Sales Pipeline

      Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Business Intelligence Analysts

      Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Business Process Automation, Data-Driven Decision-Making, Data Ethics, Data Storytelling, Advanced Analytics, Exploratory Data Analysis, Large Language Modeling, Data Governance, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Governance and Management of IT

      Skills you'll gain: IT Management, Control Objectives for Information and Related Technology (COBIT), Cloud Management, Risk Management Framework, Quality Assurance, Compliance Auditing, Technology Strategies, Governance, Quality Monitoring, Auditing, Information Technology Infrastructure Library, Risk Management, Business Priorities, Change Management, Resource Management, Internal Controls, Business Intelligence, Compliance Management, Capacity Management, Staff Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      E

      Erasmus University Rotterdam

      Effective Engagement of Civil Society in Development

      Skills you'll gain: Community Development, Advocacy, Training and Development, Stakeholder Engagement, Public Policies, Fundraising, Governance, Legal Risk, Policy Development, Strategic Partnership, Program Evaluation, Accountability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      48 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Foundations of IoT Systems and Industrial Automation

      Skills you'll gain: Internet Of Things, Automation, Data Management, Systems Architecture, Control Systems, Hardware Architecture, Network Protocols, Systems Integration, Information Systems Security, Integration Testing, Telecommunications, Emerging Technologies, Analytics, Real Time Data

      4.6
      Rating, 4.6 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U
      S

      Multiple educators

      Sustainable and Resilient Operations and Supply Chains

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Sustainability Reporting, Supply Management, Supply Chain Management, Business Ethics, Supply Chain, Operations Management, Manufacturing Operations, Supplier Relationship Management, Labor Compliance, Strategic Sourcing, Engineering Management, Procurement, Strategic Leadership, Logistics Management, Leadership, Business Leadership, Reverse Logistics, Product Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…140141142…246

    In summary, here are 10 of our most popular customer insights courses

    • Trustworthy AI: Managing Bias, Ethics, and Accountability: Johns Hopkins University
    • Salesforce Admin Functions: LearnKartS
    • Create a value proposition canvas in Miro: Coursera Project Network
    • Macroeconomics: Foundations and Insights: O.P. Jindal Global University
    • IBM Data Topology: IBM
    • The DMAIC Framework - Define and Measure Phase: SkillUp EdTech
    • How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network
    • GenAI for Business Intelligence Analysts: Coursera Instructor Network
    • Governance and Management of IT: Packt
    • Effective Engagement of Civil Society in Development: Erasmus University Rotterdam

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