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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Chemical Hazards: Toxicology & Reactivity

      Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Health And Safety Standards, Occupational Safety and Health Administration (OSHA), Environment Health And Safety, Safety Training, Engineering Practices, Accident Prevention, Equipment Design, Risk Management, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      37 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Principles of Leadership: Leading Technical Organizations

      Skills you'll gain: Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Succession Planning, Technical Management, Risk Management, Organizational Structure, Stakeholder Management, Delegation Skills, Professional Networking, Diversity Equity and Inclusion Initiatives, Strategic Leadership, Business Relationship Management, Stakeholder Engagement, Relationship Building, Culture Transformation, Business Strategy, Organizational Leadership

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Working with Data

      Skills you'll gain: Restful API, SQL, React Native, Databases, API Design, Web Applications, Mobile Development, Data Manipulation, JSON, Data Storage, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      61 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Neuromarketing

      Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Research, Consumer Behaviour, Influencing, Marketing Psychology, Persuasive Communication, Statistical Analysis, Ethical Standards And Conduct, Data Analysis, Data Collection, Advertising, Behavioral Economics, Experimentation, Neurology, Decision Making, Qualitative Research, Psychology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Software as a Service (SaaS)

      Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Apache Kafka

      Skills you'll gain: Apache Kafka, Real Time Data, System Monitoring, Performance Tuning, Data Pipelines, Apache Spark, Apache Hadoop, Apache, Big Data, Systems Architecture, Continuous Monitoring, Data Processing, Data Integration, Data Architecture, Middleware, Data Security, Distributed Computing, Scala Programming, Software Architecture, Restful API

      3.9
      Rating, 3.9 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Develop Generative AI Applications: Get Started

      Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Application Development, Full-Stack Web Development, Flask (Web Framework), JSON, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Design and Build a Data Warehouse for Business Intelligence Implementation

      Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, Data Mart, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Database Design, PostgreSQL, SQL, Analytical Skills, Query Languages, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      291 reviews

      Mixed · Course · 1 - 3 Months

    • I

      IIT Bombay

      Introduction to Business Management : Winning Externally

      Skills you'll gain: Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Machine Learning in Retail

      Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Pandas (Python Package), Jupyter, Matplotlib

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universiteit Leiden

      Population Health: Alternative Payment Models

      Skills you'll gain: Health Care Administration, Strategic Leadership, Behavioral Economics, Health Systems, Payment Systems, Process Design, Health Policy, Performance Measurement, Program Implementation, Consumer Behaviour, Risk Management, Cost Reduction, Accountability, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Figma, Sketch & Miro for UX Design

      Skills you'll gain: Usability Testing, User Research, Figma (Design Software), User Experience Design, Prototyping, Wireframing, Persona (User Experience), User Centered Design, Usability, Responsive Web Design, User Experience, Design Reviews, Design Research, User Interface and User Experience (UI/UX) Design, Human Centered Design, UI/UX Research, Interaction Design, Software Documentation, Mockups, Software Design Documents

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Chemical Hazards: Toxicology & Reactivity: University of California, Davis
    • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
    • Working with Data: Meta
    • Neuromarketing: Johns Hopkins University
    • Cloud Computing Primer: Software as a Service (SaaS): Codio
    • Apache Kafka: LearnKartS
    • Develop Generative AI Applications: Get Started: IBM
    • Design and Build a Data Warehouse for Business Intelligence Implementation: University of Colorado System
    • Introduction to Business Management : Winning Externally: IIT Bombay
    • Machine Learning in Retail: Coursera Project Network

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