Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Active Directory, Cloud Storage, Cloud Management, Google Cloud Platform, Data Storage, Data Storage Technologies, Data Maintenance

Skills you'll gain: Prompt Engineering, Generative AI, Document Management, Artificial Intelligence, Technical Communication, Artificial Intelligence and Machine Learning (AI/ML), Application Programming Interface (API), Configuration Management

Skills you'll gain: Performance Appraisal, Employee Performance Management, Employee Coaching, Constructive Feedback, Follow Through, Expectation Management, Conflict Management, Emotional Intelligence, Professionalism, Goal Setting, Active Listening

Skills you'll gain: Big Data, Data Processing, Identity and Access Management, Google Cloud Platform, Data Pipelines, Large Language Modeling, Generative AI, Prompt Engineering

Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Conflict Management, Interpersonal Communications, Non-Verbal Communication

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Vulnerability Assessments, Active Directory, Web Applications, Microsoft Windows, Cybersecurity, Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers

Skills you'll gain: Cloud Storage, Kubernetes, Cloud Computing, Cloud Infrastructure, Data Storage, Google Cloud Platform

Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Cultural Diversity, Team Leadership, Collaboration, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Self-Awareness

Skills you'll gain: Generative AI Agents, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Large Language Modeling, Prompt Engineering, Reinforcement Learning, Applied Machine Learning

Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Cultural Sensitivity, Adaptability, Cultural Diversity, Cultural Responsiveness, Collaboration, Empathy, Professional Development, Cognitive flexibility, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity

Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, OpenAI, Data Synthesis