Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Project Planning, Conflict Management, Stakeholder Management, Project Management, Project Scoping, Work Breakdown Structure, Project Management Life Cycle, Stakeholder Communications, Influencing, Organizational Structure

Skills you'll gain: Splunk, Correlation Analysis, Data Transformation, Data Manipulation, Data Visualization Software, Data Wrangling, Performance Tuning, Statistical Methods, Dashboard, Data Analysis Expressions (DAX), Statistical Analysis, Data Processing, Security Information and Event Management (SIEM), Data Analysis, Data Synthesis, Data Modeling, Ad Hoc Reporting, Time Series Analysis and Forecasting, Exploratory Data Analysis, Transaction Processing

Skills you'll gain: Entrepreneurship, Value Propositions, Business Modeling, Needs Assessment, Socioeconomics, Project Design, Community Development, Business Planning, New Business Development, Innovation, Business Analysis, Business Ethics, Market Research

Skills you'll gain: Paid media, Data Storytelling, Email Marketing, Social Media Strategy, Google Ads, Social Media, Digital Advertising, Social Media Marketing, Search Engine Optimization, Google Analytics, Content Creation, Customer Retention, Digital Marketing, Marketing Budgets, Loyalty Programs, Order Fulfillment, Search Engine Marketing, Web Analytics, Online Advertising, Copywriting

Skills you'll gain: User Feedback, Entrepreneurship, Business Development, New Business Development, Product Development, Customer Analysis, Business Planning, Market Opportunities, Product Design, Value Propositions, Needs Assessment, Customer Insights, Business Strategies, Product Testing

Skills you'll gain: ISO 9000 Series, Quality Management Systems, Operations Management, Production Management, Continuous Improvement Process, Product Quality (QA/QC), Kaizen Methodology, Environmental Management Systems, Operational Efficiency, Process Improvement, Lean Methodologies, Waste Minimization, Capacity Management, Inventory Control, Kanban Principles, New Business Development

Skills you'll gain: Process Flow Diagrams, Business Process Modeling, Data Modeling, Microsoft Visio, Business Process, Business Modeling, Business Analysis, Data Visualization, Dataflow

Skills you'll gain: Fundraising and Crowdsourcing, Campaign Management, Social Media, Presentations, Budgeting, Entrepreneurship, Community Development, Promotional Strategies, Marketing Psychology, Consumer Behaviour, Social Sciences

Skills you'll gain: Influencing, Professional Networking, Persuasive Communication, Leadership, Relationship Building, Emotional Intelligence, Rapport Building, Trustworthiness, Communication, Organizational Leadership, Decision Making, Business Ethics

Skills you'll gain: Design Elements And Principles, Graphic Design, Design, Visual Design, Typography, Adobe InDesign, Content Creation, Design Research, Information Architecture, Adobe Photoshop

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, Data Visualization, Data Integration, Business Intelligence, Business Process Automation, Productivity Software, Application Development, Performance Analysis, Automation, Data Security, Workflow Management, Cloud Applications, Data Analysis Software, Business Process, Generative AI Agents, Microsoft Teams, Data Modeling