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Explore the Customer Journey Course Catalog
- Status: Free Trial
Politecnico di Milano
Skills you'll gain: Design Thinking, Systems Thinking, Innovation, Platform As A Service (PaaS), Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Architecture, Business Strategies, Business Modeling, Growth Strategies, Target Market, Customer Analysis, Value Propositions
- Status: Free Trial
Arizona State University
Skills you'll gain: Content Creation, Storytelling, Creativity, Web Content, Digital Design, Electronic Media, Multimedia, Information Management
- Status: Free Trial
Vanderbilt University
Skills you'll gain: IntelliJ IDEA, Java Programming, Object Oriented Programming (OOP), Java, Integrated Development Environments, Computer Programming, Open Source Technology, Scalability, Functional Design, Algorithms
- Status: NewStatus: Free Trial
Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Design Thinking, Business Strategies, Customer experience strategy (CX), Business Process Automation, Emerging Technologies
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Marketing Strategies, Consumer Behaviour, Customer Engagement, Promotional Strategies, Product Development, Content Creation, Innovation, Business Strategies
- Status: Free Trial
Arizona State University
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Complex Problem Solving, Creative Problem-Solving, Brainstorming, Root Cause Analysis, Decision Making, Data Collection
- Status: New
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Planning, Strategic Marketing, Marketing, Marketing Strategy and Techniques, Market Analysis, Market Research, Product Strategy, Product Marketing, Marketing Communications, Promotional Strategies, Plan Execution, Consumer Behaviour, Competitive Analysis, Target Audience, Hotels and Accommodations, Return On Investment
- Status: Free Trial
Skills you'll gain: Tableau Software, Data Transformation, Data Integration, Pivot Tables And Charts, SQL Server Integration Services (SSIS), Data Visualization Software, Relational Databases, Data Management, Advanced Analytics, Data Cleansing, Business Intelligence, Data Quality, Forecasting
Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, FinTech, Product Design, Financial Services, Mobile Banking, Business Transformation, Data Analysis, Technology Roadmaps, Financial Regulation, Banking Services, Customer experience improvement, Innovation, Strategic Partnership
- Status: Free Trial
Politecnico di Milano
Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Business Ethics, User Research, Innovation, Business Modeling
In summary, here are 10 of our most popular customer journey courses
- Platform Thinking: designing a Platform: Politecnico di Milano
- Digital Creativity: Arizona State University
- Functional Programming with Java and Threads: Vanderbilt University
- Product Owner Capstone: IBM
- Criatividade e Inovação Organizacional: Fundação Instituto de Administração
- Le marketing dans un monde numérique: University of Illinois Urbana-Champaign
- Problem-Solving: Arizona State University
- GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
- Proyecto capstone estrategia de marketing: IE Business School
- Mastering Advanced Data and Analytics Features in Tableau: SkillUp EdTech