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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Care: The First Step in Tech Innovation for Entrepreneurs

      Skills you'll gain: Innovation, Entrepreneurship, Lean Methodologies, Team Oriented, Ideation, Business Research, Complex Problem Solving, Decision Making, Analysis, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kotter

      The Science – and Neuroscience – of Change

      Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership and Management, Organizational Effectiveness, Organizational Strategy, Industrial and Organizational Psychology, Innovation, Open Mindset, Cognitive flexibility, Psychology, Neurology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      التسويق العضوي: مجموعات الفيسبوك للشركات الصغيرة

      Skills you'll gain: Target Audience, Target Market, Facebook, Customer Analysis, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Business Planning, Customer Engagement, Drive Engagement, Digital Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      Leading Teams Effectively: Skills for Impactful Leadership

      Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Team Management, Initiative and Leadership, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Personal Development, People Development, Business Leadership, Lifelong Learning, Willingness To Learn, Empathy, Conflict Management, Trustworthiness, Honesty, Decision Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Frontend Development and Deployment

      Skills you'll gain: React Redux, Application Deployment, User Accounts, React.js, Full-Stack Web Development, Node.JS, Front-End Web Development, Application Programming Interface (API), User Interface (UI), GitHub, Authentications

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Advanced AI Techniques for the Supply Chain

      Skills you'll gain: Image Analysis, Supervised Learning, Applied Machine Learning, Predictive Modeling, Anomaly Detection, Statistical Modeling, Supply Chain Management, Machine Learning, Computer Vision, Supply Chain, Deep Learning, Classification And Regression Tree (CART), Random Forest Algorithm, Natural Language Processing, Artificial Neural Networks, Customer Demand Planning, Forecasting, Unsupervised Learning, Performance Tuning

      3.4
      Rating, 3.4 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Digital Creativity

      Skills you'll gain: Content Creation, Storytelling, Creativity, Web Content, Digital Design, Electronic Media, Multimedia, Information Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      ReactJS - The Beginner Masterclass

      Skills you'll gain: React.js, Application Deployment, Web Applications, Javascript, Bootstrap (Front-End Framework), JavaScript Frameworks, Development Environment, User Interface (UI), Cascading Style Sheets (CSS), Application Programming Interface (API), GitHub

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Cinematic Storytelling Simplified: Mastering Lumen5 AI

      Skills you'll gain: Video Production, Storytelling, Storyboarding, Video Editing, Content Creation, Animations, Generative AI

      Beginner · Guided Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Emerging Approaches for Measuring Population Health

      Skills you'll gain: Survey Creation, Sampling (Statistics), Data Collection, Epidemiology, Public Health, Health Equity, Health Informatics, Health Policy, Public Health and Disease Prevention, Health Disparities, Community Health, Health Care, Health Systems, Data Integration, Chronic Diseases

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Platform Thinking: designing a Platform

      Skills you'll gain: Design Thinking, Systems Thinking, Innovation, Platform As A Service (PaaS), Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Architecture, Business Strategies, Business Modeling, Growth Strategies, Target Market, Customer Analysis, Value Propositions

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Value Stream Mapping

      Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization

      4
      Rating, 4 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Care: The First Step in Tech Innovation for Entrepreneurs: Arizona State University
    • The Science – and Neuroscience – of Change: Kotter
    • التسويق العضوي: مجموعات الفيسبوك للشركات الصغيرة: Coursera Project Network
    • Leading Teams Effectively: Skills for Impactful Leadership: Coursera Instructor Network
    • Advanced Frontend Development and Deployment: Packt
    • Advanced AI Techniques for the Supply Chain: LearnQuest
    • Digital Creativity: Arizona State University
    • ReactJS - The Beginner Masterclass: Packt
    • Cinematic Storytelling Simplified: Mastering Lumen5 AI: Coursera Project Network
    • Emerging Approaches for Measuring Population Health: Johns Hopkins University

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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