• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep

      Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Team Motivation, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Process Capability, Risk Analysis, Team Leadership, Quality Improvement, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Process Analysis, Statistical Analysis, Continuous Improvement Process, Organizational Change

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Utilize LinkedIn for Career Search

      Skills you'll gain: LinkedIn, Professional Networking, Professional Development, Talent Sourcing, Social Media, Job Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      263 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • T

      Tel Aviv University

      Economic Growth and Distributive Justice Part I - The Role of the State

      Skills you'll gain: Social Justice, Economics, Policy, and Social Studies, Tax, Economics, Public Policies, Income Tax, Ethical Standards And Conduct, Policy Analysis, Technology Strategies, Environmental Policy, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      381 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Introduction to SAFe: Navigating Scaled Agile Framework

      Skills you'll gain: Scaled Agile Framework, Agile Methodology, Kanban Principles, Lean Methodologies, Agile Project Management, Quality Assurance, Scrum (Software Development), Sprint Retrospectives, Team Management, Continuous Integration, Sprint Planning, User Story, Backlogs, Cross-Functional Collaboration, Systems Architecture, Product Management

      3.7
      Rating, 3.7 out of 5 stars
      ·
      99 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google

      파이썬 단기집중과정

      Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Problem Management, Data Structures, Debugging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Operations Systems Excellence

      Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Operational Efficiency, Supply Chain Systems, Organizational Strategy, Production Management, Process Analysis, Business Strategy, Customer Analysis, Market Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Mixed · Course · 1 - 4 Weeks

    • E

      Emory University

      Communicating During Global Emergencies

      Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Cultural Sensitivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      359 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenerativeAI for Customer Success

      Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Statistics for International Business

      Skills you'll gain: Sampling (Statistics), Descriptive Statistics, Data Presentation, Statistics, Estimation, Probability, Data-Driven Decision-Making, Probability & Statistics, Statistical Inference, Statistical Hypothesis Testing, Probability Distribution, Data Visualization, Data Analysis, Histogram, Graphing

      3.8
      Rating, 3.8 out of 5 stars
      ·
      309 reviews

      Mixed · Course · 1 - 4 Weeks

    • I

      Icahn School of Medicine at Mount Sinai

      HPV-Associated Oral and Throat Cancer: What You Need to Know

      Skills you'll gain: Oncology, Preventative Care, Public Health and Disease Prevention, Oral Health, Patient Treatment, Infectious Diseases, Patient Education And Counseling, Epidemiology, Risk Analysis, Patient Evaluation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      469 reviews

      Beginner · Course · 1 - 3 Months

    • E

      EIT Digital

      Blockchain for the decision maker

      Skills you'll gain: Blockchain, Technology Strategies, Cloud-Based Integration, Technology Roadmaps, Emerging Technologies, FinTech, Value Propositions, Business Risk Management, Business Strategies, Digital Transformation, Enterprise Architecture, Ledgers (Accounting), Distributed Computing, Interoperability, Payment Systems

      3.9
      Rating, 3.9 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Jenkins - From Zero to Hero

      Skills you'll gain: Ansible, Jenkins, Infrastructure as Code (IaC), CI/CD, Continuous Integration, Continuous Delivery, Gradle, Configuration Management, Devops Tools, Code Coverage, IT Automation, Apache Tomcat, Apache Maven, DevOps, System Monitoring, Docker (Software), Software Development Tools, Systems Administration, Continuous Monitoring, Test Automation

      3.6
      Rating, 3.6 out of 5 stars
      ·
      38 reviews

      Beginner · Specialization · 1 - 3 Months

    1…133134135…318

    In summary, here are 10 of our most popular help desk support courses

    • ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep: SkillUp EdTech
    • Utilize LinkedIn for Career Search: Coursera Project Network
    • Economic Growth and Distributive Justice Part I - The Role of the State: Tel Aviv University
    • Introduction to SAFe: Navigating Scaled Agile Framework: Board Infinity
    • 파이썬 단기집중과정: Google
    • Operations Systems Excellence: University of London
    • Communicating During Global Emergencies: Emory University
    • GenerativeAI for Customer Success: Coursera Instructor Network
    • Statistics for International Business: University of London
    • HPV-Associated Oral and Throat Cancer: What You Need to Know: Icahn School of Medicine at Mount Sinai

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok