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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: Behaviour & Behaviour Change

      Skills you'll gain: Behavioral Economics, Behavioral Health, Public Health, Public Health and Disease Prevention, Health Policy, Cultural Responsiveness, Community Health, Policy Development, Psychology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Fundamentals of Effective Team Management

      Skills you'll gain: Team Management, Team Leadership, Team Building, People Management, Conflict Management, Collaboration, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Employee Performance Management, Time Management, Active Listening, Constructive Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      National Taiwan University

      機器學習基石下 (Machine Learning Foundations)---Algorithmic Foundations

      Skills you'll gain: Supervised Learning, Machine Learning, Machine Learning Algorithms, Data Validation, Classification And Regression Tree (CART), Applied Machine Learning, Algorithms, Regression Analysis, Predictive Modeling, Verification And Validation, Feature Engineering, Statistical Methods, Data Transformation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      331 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Management and Storage in the Cloud

      Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Manage Identities and Governance in Azure

      Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Identity and Access Management, Cloud Management, User Accounts, Windows PowerShell, Application Deployment, Virtual Machines, Command-Line Interface

      4.2
      Rating, 4.2 out of 5 stars
      ·
      70 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Digital Marketing Specialists

      Skills you'll gain: Generative AI, Marketing Analytics, Data Ethics, Brand Strategy, Content Creation, Prompt Engineering, Marketing, Marketing Automation, AI Personalization, Data-Driven Decision-Making, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge

      4.9
      Rating, 4.9 out of 5 stars
      ·
      26 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      MathWorks

      Modeling and Simulation with Simulink

      Skills you'll gain: Simulation and Simulation Software, Control Systems, Model Based Systems Engineering, Engineering Practices, Mathematical Modeling, Engineering Analysis, Systems Engineering, Systems Design, Performance Tuning, Matlab

      4.9
      Rating, 4.9 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Python Programming, Test Case, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Word Processing Applications: Word

      Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Document Management, Productivity Software, Office Administration, Editing, Writing and Editing, Microsoft 365

      4.7
      Rating, 4.7 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Budget with Google Sheets

      Skills you'll gain: Budgeting, Data Visualization, Google Sheets, Spreadsheet Software, Presentations, Data Sharing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      297 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      Salesforce Experience (Community) Cloud Consultant Training

      Skills you'll gain: Salesforce, Data Sharing, Authentications, Management Reporting, Single Sign-On (SSO), User Accounts, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Identity and Access Management, Role-Based Access Control (RBAC), Registration, Content Management

      Advanced · Course · 3 - 6 Months

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    1…133134135…402

    In summary, here are 10 of our most popular customer experience courses

    • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London
    • Fundamentals of Effective Team Management: Starweaver
    • 機器學習基石下 (Machine Learning Foundations)---Algorithmic Foundations: National Taiwan University
    • Data Management and Storage in the Cloud: Google Cloud
    • Manage Identities and Governance in Azure: Whizlabs
    • GenAI for Digital Marketing Specialists: Coursera Instructor Network
    • Software Sales: Coursera Instructor Network
    • Modeling and Simulation with Simulink : MathWorks
    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
    • Get Started with Word Processing Applications: Word: SkillUp EdTech

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