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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Mastering Test Management and Tools

      Skills you'll gain: Test Tools, Test Planning, Configuration Management, Test Automation, Software Testing, Test Case, Test Data, Performance Testing, Issue Tracking, Risk Management Framework, Version Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Social Media Marketing

      Skills you'll gain: Social Media Marketing, Social Media Campaigns, Content Performance Analysis, Social Media Strategy, Instagram, Facebook, Pinterest, Digital Advertising, Customer Engagement, LinkedIn, Brand Awareness, Content Creation, Target Audience

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Construction Practices in Deep excavations and Tunnels

      Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Engineering Practices, Environmental Monitoring, Safety Assurance, Architecture and Construction, Civil and Architectural Engineering, Failure Analysis, Building Design, Environmental Engineering, Engineering Design Process

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Secure & Scalable Cloud Infrastructure with Microsoft Azure

      Skills you'll gain: Microsoft Azure, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Virtual Machines, Kubernetes, Role-Based Access Control (RBAC), Windows PowerShell, Cloud Security, Application Deployment, Load Balancing, Security Information and Event Management (SIEM), Command-Line Interface, Network Security, Scalability

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Foundations of Machine Learning

      Skills you'll gain: Applied Machine Learning, Machine Learning, Supervised Learning, Regression Analysis, Decision Tree Learning, Machine Learning Algorithms, Feature Engineering, Unsupervised Learning, Application Deployment, Predictive Modeling, Statistical Modeling, Data Processing, Anomaly Detection, Data Manipulation, Data Cleansing, Exploratory Data Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Ética, cultura y perspectivas globales

      Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Brand Management, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Building an Agile Culture for Your Organization

      Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Cognitive flexibility, Business Transformation, Open Mindset, Adaptability, Initiative and Leadership, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Visualization and Reporting with Generative AI

      Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Data Visualization, Infographics, Data Visualization Software, Business Reporting, Data Ethics, Data-Driven Decision-Making, Generative AI, Web Content Accessibility Guidelines, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Applied Industrial Internet of Things

      Skills you'll gain: Internet Of Things, Wireless Networks, Automation, Digital Transformation, System Monitoring, Real Time Data, Data Security, Telecommunications, Cloud Computing, Network Protocols, Data Management

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

      Beginner · Course · 1 - 4 Weeks

    • T

      The State University of New York

      Empowering Yourself in a Post-Truth World

      Skills you'll gain: Empowerment, Critical Thinking, Media and Communications, Diversity Awareness, Self-Awareness, Research, Literacy, Open Mindset, Collaboration, Community Development, Information Privacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

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    1…130131132…247

    In summary, here are 10 of our most popular customer insights courses

    • Mastering Test Management and Tools: Board Infinity
    • Preparing for Your Retail Customer Service Role: CVS Health
    • Social Media Marketing: Simplilearn
    • Construction Practices in Deep excavations and Tunnels: L&T EduTech
    • Secure & Scalable Cloud Infrastructure with Microsoft Azure: Microsoft
    • Foundations of Machine Learning : Fractal Analytics
    • Ética, cultura y perspectivas globales: University of Illinois Urbana-Champaign
    • Building an Agile Culture for Your Organization: Duke University
    • Data Visualization and Reporting with Generative AI: Microsoft
    • Applied Industrial Internet of Things: L&T EduTech

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