• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • Status: Free Trial
      Free Trial
      N

      New York University

      Guided Tour of Machine Learning in Finance

      Skills you'll gain: Supervised Learning, Applied Machine Learning, Machine Learning, Statistical Methods, Artificial Neural Networks, Predictive Modeling, Scikit Learn (Machine Learning Library), Regression Analysis, Deep Learning, Financial Services, Finance, Tensorflow, Jupyter, Reinforcement Learning

      3.8
      Rating, 3.8 out of 5 stars
      ·
      679 reviews

      Intermediate · Course · 1 - 4 Weeks

    • W

      Wesleyan University

      Career Decisions: From Insight to Impact

      Skills you'll gain: Decision Making, Professional Development, Self-Awareness, Personal Development, Creative Thinking, Human Centered Design, Strategic Thinking, Psychology, Relationship Building, Social Sciences, Cultural Diversity, Dealing With Ambiguity, Adaptability, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      378 reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yale University

      Anatomy of the Upper and Lower Extremities

      Skills you'll gain: Anatomy, Orthopedics, Kinesiology, Physical Therapy, Medical Terminology, Radiology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      89 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Information Design

      Skills you'll gain: Graphic and Visual Design, User Interface (UI) Design, Mockups, Web Design, Responsive Web Design, Design, Typography, Wireframing, Design Elements And Principles, Usability, Interaction Design, UI Components, Prototyping

      4.5
      Rating, 4.5 out of 5 stars
      ·
      576 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Generative AI in Marketing

      Skills you'll gain: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Marketing Strategy and Techniques, Business Marketing, Personalized Service, Prompt Engineering, Customer Relationship Management, Customer experience improvement, Customer Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      107 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Investments II: Lessons and Applications for Investors

      Skills you'll gain: Investments, Portfolio Management, Finance, Return On Investment, Behavioral Economics, Equities, Financial Market, Asset Management, Performance Analysis, Income Tax, Decision Making, Benchmarking

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      870 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      Università Bocconi

      Challenges of Agribusiness Management

      Skills you'll gain: Innovation, Competitive Analysis, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Water Resources, Supply Chain Management, Environment and Resource Management, Natural Resource Management, Emerging Technologies, Economics, Product Knowledge

      4.8
      Rating, 4.8 out of 5 stars
      ·
      271 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Chemical Hazards and Process Safety

      Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Safety and Health Administration (OSHA), Risk Management, Environment Health And Safety, Failure Analysis, Accident Prevention, Risk Analysis, Engineering Practices, Risk Control, Engineering Analysis, Pollution Prevention, Equipment Design, Environmental Engineering, Reliability, Engineering Calculations, Process Analysis, Mathematical Modeling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      204 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Planning and Execution

      Skills you'll gain: Supplier Management, Project Schedules, Project Closure, Milestones (Project Management), Scheduling, Procurement, Quality Management, Project Planning, Risk Management, Risk Analysis, Budget Management, Cost Estimation, Risk Mitigation, Project Management, Quality Assurance, Timelines, Quality Control

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      271 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Desarrollador de Meta de Android

      Skills you'll gain: React Native, User Research, UI/UX Research, Persona (User Experience), Restful API, Design Research, Android Studio, Version Control, Kotlin, User Experience Design, Android Jetpack, Unix Commands, Android Development, Interaction Design, Git (Version Control System), GitHub, Algorithms, Jest (JavaScript Testing Framework), Usability, Mobile Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      327 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Spatial Analysis and Satellite Imagery in a GIS

      Skills you'll gain: Geographic Information Systems, GIS Software, Spatial Analysis, Spatial Data Analysis, Geospatial Mapping, Query Languages, Data Processing, Data Manipulation, Image Analysis, Data Integration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      614 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Management: Initial Product Strategy and Plan

      Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Agile Product Development, Business Planning, User Requirements Documents, Team Building, Competitive Analysis, Market Research, Market Analysis, Marketing Strategies, Risk Management, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      131 reviews

      Beginner · Course · 1 - 3 Months

    1…130131132…525

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Guided Tour of Machine Learning in Finance: New York University
    • Career Decisions: From Insight to Impact: Wesleyan University
    • Anatomy of the Upper and Lower Extremities : Yale University
    • Information Design: University of California San Diego
    • Generative AI in Marketing: University of Virginia Darden School Foundation
    • Investments II: Lessons and Applications for Investors: University of Illinois Urbana-Champaign
    • Challenges of Agribusiness Management: Università Bocconi
    • Chemical Hazards and Process Safety: University of California, Davis
    • Project Planning and Execution: University of Colorado Boulder
    • Desarrollador de Meta de Android: Meta

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok