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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      K

      Knowledge Accelerators

      Microsoft Copilot in Excel: Smarter Data Analysis Made Easy

      Skills you'll gain: Microsoft Copilot, Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Transformation, Automation, Prompt Engineering

      5
      Rating, 5 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Applied Scrum for Agile Project Management

      Skills you'll gain: User Story, Scaled Agile Framework, Agile Project Management, Sprint Planning, Sprint Retrospectives, Agile Software Development, Agile Methodology, Agile Product Development, Project Management, Backlogs, Kanban Principles, Lean Methodologies

      Intermediate · Course · 1 - 3 Months

    • E

      Eindhoven University of Technology

      MaaS: Adoption and Use

      Skills you'll gain: Service Design, Transportation Operations, Feasibility Studies, Data Collection, Market Analysis, Sustainability Reporting, Customer Analysis, Surveys, Research Methodologies, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • E

      Edureka

      Introduction to Midjourney

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Creative Design, Content Creation

      3.6
      Rating, 3.6 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Java and Programming Basics

      Skills you'll gain: Eclipse (Software), Integrated Development Environments, Java Programming, Java, Development Environment, Software Installation, Programming Principles, Computer Programming, Object Oriented Programming (OOP), Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The University of Tokyo

      FoundX Startup School Course

      Skills you'll gain: Strategic Thinking, Entrepreneurship, Design Thinking, Product Development, Market Opportunities, Innovation, Customer Insights, User Research, Fundraising, Presentations, Business Planning, Interviewing Skills, Team Building

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Curiosity: A Necessary Ingredient for Successful Innovation

      Skills you'll gain: Curiosity, Design Thinking, Persona Development, Innovation, Customer Analysis, Target Audience, Customer Insights, Market Research, Entrepreneurship, Customer Engagement, Problem Solving, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      KodeKloud

      Python for the Absolute Beginner

      Skills you'll gain: Python Programming, Programming Principles, Data Structures, Debugging, Computer Programming, Scripting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Driving Operational Performance

      Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Operations Management, Process Optimization, Business Metrics, Performance Analysis, Customer Retention, Supply Chain, Resource Allocation, Customer experience improvement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Marketing Estratégico

      Skills you'll gain: Strategic Marketing, Marketing, Marketing Strategy and Techniques, Brand Strategy, Market Dynamics, Customer Insights, Market Analysis, Consumer Behaviour, Target Market, Stakeholder Management, Value Propositions, Customer Relationship Building, Competitive Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alibaba Cloud Academy

      Big Data Analysis Deep Dive

      Skills you'll gain: Dashboard, Big Data, Data Processing, Data Visualization Software, Apache Hive, Apache Spark, Apache Hadoop, Pandas (Python Package), Data Manipulation, SQL, Extract, Transform, Load, PySpark, Business Intelligence, Data Integration, Database Management, Cloud Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      33 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      UX Design: Research, Prototyping, Accessible Interactions

      Skills you'll gain: User Research, User Interface (UI) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, User Centered Design, Mockups, Usability Testing, Persona (User Experience)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Microsoft Copilot in Excel: Smarter Data Analysis Made Easy: Knowledge Accelerators
    • Applied Scrum for Agile Project Management: University of Maryland, College Park
    • MaaS: Adoption and Use : Eindhoven University of Technology
    • Introduction to Midjourney: Edureka
    • Introduction to Java and Programming Basics: Packt
    • FoundX Startup School Course: The University of Tokyo
    • Curiosity: A Necessary Ingredient for Successful Innovation: Arizona State University
    • Python for the Absolute Beginner: KodeKloud
    • Driving Operational Performance: University of Pennsylvania
    • Marketing Estratégico: Fundação Instituto de Administração

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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