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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      L

      Lund University

      European Business Law: Competing in Europe

      Skills you'll gain: Intellectual Property, Legal Writing, Law, Regulation, and Compliance, Case Law, Compliance Management, Business Strategy, Commercial Laws, Competitive Analysis, Mergers & Acquisitions, Advocacy, Brand Strategy, Procurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      299 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Language Modeling with Transformers

      Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Applied Machine Learning, Deep Learning, Text Mining, Machine Learning Methods

      4.5
      Rating, 4.5 out of 5 stars
      ·
      85 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Project Management and Planning

      Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Negotiation, Project Management Life Cycle, Project Management, Project Schedules, Agile Methodology, Project Controls, Product Roadmaps, Scheduling, Conflict Management, Project Coordination, Risk Management, Quality Assurance, Project Management Software, Communication Strategies, Project Performance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      61 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      INSEAD

      Blockchain Opportunity Analysis

      Skills you'll gain: Peer Review, Blockchain, Market Opportunities, Business Planning, Business Analysis, Competitive Analysis, Strategic Thinking, Market Analysis, Solution Design, Feasibility Studies, New Business Development, Business Modeling, Value Propositions, Business Strategy, Market Research, Target Audience

      4.6
      Rating, 4.6 out of 5 stars
      ·
      207 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Case studies in business analytics with ACCENTURE

      Skills you'll gain: Digital Transformation, Advanced Analytics, Business Analytics, Analytics, Business Analysis, Data Analysis, Value Propositions, Business Consulting, Business Transformation, Data-Driven Decision-Making, Big Data

      3.7
      Rating, 3.7 out of 5 stars
      ·
      208 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Network Systems: Principles in Practice

      Skills you'll gain: OSI Models, Network Security, TCP/IP, Cloud Computing, Cloud Infrastructure, Software-Defined Networking, Network Architecture, Wide Area Networks, Network Protocols, General Networking, Network Routers, Network Troubleshooting, Linux, Virtualization, Kubernetes, Load Balancing, Data Centers, Routing Protocols, Network Administration, Computer Networking

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      83 reviews

      Intermediate · Specialization · 3 - 6 Months

    • T

      The Hong Kong University of Science and Technology

      Understanding Modern Physics II: Quantum Mechanics and Atoms

      Skills you'll gain: Physics, Laboratory Experience, Experimentation, Advanced Mathematics, Physical Science, Mathematical Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CISSP Certified Information Systems Security Professional

      Skills you'll gain: Identity and Access Management, IT Security Architecture, Authentications, Business Continuity Planning, Continuous Monitoring, Security Controls, Secure Coding, Security Testing, Cryptography, Disaster Recovery, Vulnerability Assessments, Cyber Security Assessment, Incident Response, Application Security, Incident Management, Security Engineering, Data Security, Network Security, OSI Models, Data Loss Prevention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      77 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Data Processing and Feature Engineering with MATLAB

      Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Exploratory Data Analysis, Data Visualization, Matlab, Data Processing, Descriptive Statistics, Data Cleansing, Data Manipulation, Histogram, Data Transformation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      347 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Organic Marketing: Facebook Groups For Small Businesses

      Skills you'll gain: Persona Development, Prospecting and Qualification, Target Audience, Facebook, Social Media Marketing, Social Media, Business Marketing, Drive Engagement, Marketing, Marketing Planning, Content Creation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      749 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Increase SEO Traffic with WordPress

      Skills you'll gain: WordPress, Search Engine Optimization, Blogs, Web Analytics, Web Content, Keyword Research, Information Architecture, Content Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      782 reviews

      Advanced · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Codio

      C++ Basic Structures: Vectors, Pointers, Strings, and Files

      Skills you'll gain: Data Import/Export, C++ (Programming Language), Programming Principles, Data Structures, File Management, Computer Programming, Computer Science, Data Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      229 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer experience courses

    • European Business Law: Competing in Europe: Lund University
    • Generative AI Language Modeling with Transformers: IBM
    • Project Management and Planning: Johns Hopkins University
    • Blockchain Opportunity Analysis: INSEAD
    • Case studies in business analytics with ACCENTURE: ESSEC Business School
    • Network Systems: Principles in Practice: University of Colorado Boulder
    • Understanding Modern Physics II: Quantum Mechanics and Atoms: The Hong Kong University of Science and Technology
    • CISSP Certified Information Systems Security Professional: Packt
    • Data Processing and Feature Engineering with MATLAB: MathWorks
    • Organic Marketing: Facebook Groups For Small Businesses: Coursera Project Network

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