• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Supply Chain of Agriculture

      Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Transportation, Supply Chain, and Logistics, Supply Chain Management, Production Process, Water Resources, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Economics, Consumer Behaviour, Emerging Technologies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: Automate Email Replies with AI

      Skills you'll gain: ChatGPT, Prompt Engineering, Calendar Management, Google Docs, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Scheduling, Travel Arrangements, Real Time Data

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Team Building and Leadership in Program Management

      Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Project Management, Leadership, Communication Strategies, Simulation and Simulation Software, Emotional Intelligence

      4.1
      Rating, 4.1 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      AI Agentic Design Patterns with AutoGen

      Skills you'll gain: Generative AI Agents, Agentic systems, ChatGPT, Large Language Modeling, OpenAI, Artificial Intelligence, Prompt Engineering, Software Design Patterns

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Cómo hacer publicidad en instagram

      Skills you'll gain: Instagram, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Social Media Content, Digital Advertising, Marketing Materials, E-Commerce, Customer Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      26 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Sustainable Infrastructure

      Skills you'll gain: Project Finance, Civil Engineering, Corporate Sustainability, Sustainability Reporting, Project Design, Environmental Social And Corporate Governance (ESG), Economic Development, Strategic Partnership, Environmental Engineering, Environment, Construction, Private Equity, Project Management, Natural Resource Management, Socioeconomics, Stakeholder Engagement, Capital Markets, Innovation, Environmental Policy, International Finance

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      UBITS

      Storytelling avanzado: comunicación de alto impacto

      Skills you'll gain: Presentations, Storytelling, Data Storytelling, Oral Expression, Persuasive Communication, Public Speaking, Verbal Communication Skills, Drive Engagement, Motivational Skills, Communication, Target Audience, Leadership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Advanced · Course · 1 - 4 Weeks

    • N

      Northeastern University

      Innovation for Impact (i4i) The Carlson-Polizzotto Method of Value Creation

      Skills you'll gain: Value Propositions, Business Strategy, Business Modeling, Innovation, Customer Insights, Customer experience strategy (CX), Market Opportunities, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Tableau Fundamentals

      Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Modeling, Data Storytelling, Data Manipulation, Data Import/Export, Business Intelligence, Data Transformation, Data Integration, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Functions

      Skills you'll gain: Salesforce, Data Management, Business Process Automation, User Accounts, Application Deployment, End User Training and Support, Collaborative Software, Workflow Management, Security Management, Customer Relationship Management (CRM) Software, Data Security, Role-Based Access Control (RBAC)

      4
      Rating, 4 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Perform exploratory data analysis on retail data with Python

      Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Data Manipulation, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Interessen des durchschnittlichen Facebook Nutzers

      Skills you'll gain: Facebook, Persona Development, Social Media, Social Media Marketing, Customer Engagement, Social Media Strategy, Customer Insights, Target Audience, Marketing Materials

      Intermediate · Guided Project · Less Than 2 Hours

    Searches related to customer engagement

    sap customer engagement and discovery
    1…121122123…204

    In summary, here are 10 of our most popular customer engagement courses

    • Supply Chain of Agriculture: University of Illinois Urbana-Champaign
    • ChatGPT + Zapier: Automate Email Replies with AI: Vanderbilt University
    • Team Building and Leadership in Program Management: Microsoft
    • AI Agentic Design Patterns with AutoGen: DeepLearning.AI
    • Cómo hacer publicidad en instagram: Coursera Project Network
    • Sustainable Infrastructure: Banco Interamericano de Desarrollo
    • Storytelling avanzado: comunicación de alto impacto: UBITS
    • Innovation for Impact (i4i) The Carlson-Polizzotto Method of Value Creation: Northeastern University
    • Tableau Fundamentals: Corporate Finance Institute
    • Salesforce Admin Functions: LearnKartS

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok