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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Extract, Transform, and Load Data

      Skills you'll gain: Extract, Transform, Load, Data Manipulation, Data Cleansing, Data Processing, Data Transformation, Data Warehousing, Data Integration, Data Quality, Data Import/Export, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Project Network

      Data Modeling with Power BI: Advanced DAX Calculations

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      University of Leeds

      Innovation Management: Winning in the Age of Disruption

      Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Process Management, Business Transformation, Strategic Partnership, Business Strategy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Personas to Represent Targeted Users in Miro

      Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      22 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Vector Search with NoSQL Databases using MongoDB & Cassandra

      Skills you'll gain: MongoDB, NoSQL, Applied Machine Learning, Databases, Apache Cassandra, Text Mining, Image Analysis, Generative AI, AI Personalization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Publicidad

      Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Communication, Digital Marketing, Target Audience, Consumer Behaviour

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CCNA Advanced – WAN, Security, and Network Services

      Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Threat Management, Network Administration, Multiprotocol Label Switching, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Advanced · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to UX/UI Design

      Skills you'll gain: User Experience Design, User Centered Design, Design Thinking, Usability, User Interface (UI) Design, Figma (Design Software), User Research, Interaction Design, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Power BI for Data Science and Analytics

      Skills you'll gain: Power BI, Business Intelligence, Data Modeling, Data Visualization Software, Data Analysis, Key Performance Indicators (KPIs), Dashboard, Data Storytelling, Text Mining, Data Science, Performance Metric, Data Cleansing, Image Analysis, Data Transformation, Data Manipulation, Natural Language Processing

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Financial Data Analysis

      Skills you'll gain: Generative AI, Financial Data, Complex Problem Solving, Microsoft Copilot, Data Ethics, OpenAI, ChatGPT, Data-Driven Decision-Making, Data Analysis, Financial Modeling, Financial Analysis, Artificial Intelligence, Business Ethics

      Beginner · Course · 1 - 4 Weeks

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    1…120121122…247

    In summary, here are 10 of our most popular customer insights courses

    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Extract, Transform, and Load Data: CertNexus
    • Data Modeling with Power BI: Advanced DAX Calculations : Coursera Project Network
    • Innovation Management: Winning in the Age of Disruption: University of Leeds
    • Create Personas to Represent Targeted Users in Miro: Coursera Project Network
    • Vector Search with NoSQL Databases using MongoDB & Cassandra: SkillUp EdTech
    • Publicidad: Universidad de Palermo
    • CCNA Advanced – WAN, Security, and Network Services: Packt
    • Introduction to UX/UI Design: IBM
    • Power BI for Data Science and Analytics: Edureka

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