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Explore the Customer Insights Course Catalog
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows
- Status: Free Trial
CertNexus
Skills you'll gain: Extract, Transform, Load, Data Manipulation, Data Cleansing, Data Processing, Data Transformation, Data Warehousing, Data Integration, Data Quality, Data Import/Export, Data Collection
- Status: New
Coursera Project Network
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Import/Export
University of Leeds
Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Process Management, Business Transformation, Strategic Partnership, Business Strategy
Coursera Project Network
Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development
- Status: Free Trial
Skills you'll gain: MongoDB, NoSQL, Applied Machine Learning, Databases, Apache Cassandra, Text Mining, Image Analysis, Generative AI, AI Personalization
Universidad de Palermo
Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Communication, Digital Marketing, Target Audience, Consumer Behaviour
- Status: Free Trial
Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Threat Management, Network Administration, Multiprotocol Label Switching, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols
- Status: NewStatus: Free Trial
Skills you'll gain: User Experience Design, User Centered Design, Design Thinking, Usability, User Interface (UI) Design, Figma (Design Software), User Research, Interaction Design, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
- Status: Free Trial
Skills you'll gain: Power BI, Business Intelligence, Data Modeling, Data Visualization Software, Data Analysis, Key Performance Indicators (KPIs), Dashboard, Data Storytelling, Text Mining, Data Science, Performance Metric, Data Cleansing, Image Analysis, Data Transformation, Data Manipulation, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
Coursera Instructor Network
Skills you'll gain: Generative AI, Financial Data, Complex Problem Solving, Microsoft Copilot, Data Ethics, OpenAI, ChatGPT, Data-Driven Decision-Making, Data Analysis, Financial Modeling, Financial Analysis, Artificial Intelligence, Business Ethics
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Build a Chatbot with Voiceflow: Ecommerce Customer Support:Â Coursera Project Network
- Extract, Transform, and Load Data:Â CertNexus
- Data Modeling with Power BI: Advanced DAX Calculations :Â Coursera Project Network
- Innovation Management: Winning in the Age of Disruption:Â University of Leeds
- Create Personas to Represent Targeted Users in Miro:Â Coursera Project Network
- Vector Search with NoSQL Databases using MongoDB & Cassandra:Â SkillUp EdTech
- Publicidad:Â Universidad de Palermo
- CCNA Advanced – WAN, Security, and Network Services: Packt
- Introduction to UX/UI Design:Â IBM
- Power BI for Data Science and Analytics:Â Edureka