Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Data Transformation, Data Literacy, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Integration, Capacity Management, Data Analysis, Decision Making, Data Modeling, Data Quality, Strategic Decision-Making, Data Strategy, Data Management, Unstructured Data, Complex Problem Solving, Design Thinking, Data Storage, Data Access

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support

Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Data Sharing, Collaborative Software, Design Software, Content Creation, User Accounts

Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Incident Response, Applied Machine Learning, Network Security, Machine Learning Algorithms, Machine Learning, Unsupervised Learning, Supervised Learning, Deep Learning, Artificial Neural Networks

Skills you'll gain: Cloud Management, Google Cloud Platform, Site Reliability Engineering, Cost Management, Cloud Computing, Cloud Infrastructure, DevOps, Scalability, Identity and Access Management, Disaster Recovery, Technical Support

Skills you'll gain: Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Planning, Collaborative Software

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Data Storytelling, Stakeholder Engagement, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Technical Communication, Trustworthiness, Project Management

Skills you'll gain: User Interface (UI) Design, Version Control, Application Development, Collaborative Software, Amazon Web Services, Database Application, Cloud Applications, Web Applications, Workflow Management, Data Management, Automation, Spreadsheet Software