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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Pandas for Data Science

      Skills you'll gain: Pandas (Python Package), Data Cleansing, Data Manipulation, NumPy, Query Languages, Data Integration, Python Programming, Data Import/Export, Data Analysis, Debugging

      4.3
      Rating, 4.3 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Usability Testing with Hotjar

      Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Web Analytics and SEO

      4.3
      Rating, 4.3 out of 5 stars
      ·
      31 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Azure Identity and Networking Essentials

      Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Virtualization, Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface

      4.5
      Rating, 4.5 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Strategy and Roadmapping

      Skills you'll gain: Product Roadmaps, Product Strategy, User Story, Agile Product Development, Product Management, Stakeholder Management, Product Requirements, New Product Development, Product Lifecycle Management, Product Development, User Requirements Documents, Project Management, Innovation, Technology Strategies, Change Management, Cloud Platforms, Market Research, Prioritization

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Advanced Quantitative Statistics with Excel

      Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Excel Formulas, Data Visualization, Business Analysis, Data Presentation, Business Intelligence, Statistical Analysis, Statistical Methods, Analytics, Spreadsheet Software, Data Analysis, Data Analysis Software, Correlation Analysis, Probability & Statistics, Variance Analysis, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Science with NumPy, Sets, and Dictionaries

      Skills you'll gain: Data Structures, NumPy, Data Science, Object Oriented Programming (OOP), Python Programming, Big Data, Data Analysis, Image Analysis, Data Manipulation, Descriptive Statistics, Performance Tuning

      3.5
      Rating, 3.5 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design (DE)

      Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), Prototyping, Wireframing, User Research, User Story, Presentations, Human Factors, Persona (User Experience), User Centered Design, Ideation, Human Centered Design

      4.4
      Rating, 4.4 out of 5 stars
      ·
      58 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women

      Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Strategies, Customer Insights, Target Market, B2B Sales, Market Opportunities, Price Negotiation, Market Intelligence, Consumer Behaviour, Business-To-Consumer

      4.9
      Rating, 4.9 out of 5 stars
      ·
      84 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Biz Dev: Identifying Growth Opportunities

      Skills you'll gain: Competitive Analysis, Business Development, Data-Driven Decision-Making, Generative AI, Market Opportunities, Market Analysis, Market Research, Trend Analysis, Business Analytics, Growth Strategies, Market Trend, Business Intelligence, Business Strategy, Strategic Decision-Making, Marketing Strategies, Artificial Intelligence, Predictive Analytics, Forecasting

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      AI for Energy and Biomedical Applications

      Skills you'll gain: Precision Medicine, Energy and Utilities, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Medical Imaging, Artificial Intelligence, Electric Power Systems, Bioinformatics, Deep Learning, Applied Machine Learning, Predictive Modeling, Health Informatics, Anomaly Detection, Machine Learning Algorithms, Predictive Analytics, Pharmacology

      4.2
      Rating, 4.2 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Generative AI and Symbolic Reasoning

      Skills you'll gain: Generative AI, Large Language Modeling, ChatGPT, OpenAI, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Pandas for Data Science: Duke University
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • Usability Testing with Hotjar: Coursera Project Network
    • Azure Identity and Networking Essentials: Microsoft
    • Product Strategy and Roadmapping: Microsoft
    • Advanced Quantitative Statistics with Excel: Coursera Instructor Network
    • Data Science with NumPy, Sets, and Dictionaries: Duke University
    • Google UX Design (DE): Google
    • Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women: Goldman Sachs
    • GenAI for Biz Dev: Identifying Growth Opportunities: Coursera Instructor Network

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