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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Extract, Transform, and Load Data

      Skills you'll gain: Extract, Transform, Load, Data Manipulation, Data Cleansing, Data Processing, Data Transformation, Data Warehousing, Data Integration, Data Quality, Data Import/Export, Data Collection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      ESSEC Business School

      Deploying the circular economy within organisations

      Skills you'll gain: Corporate Sustainability, Business Transformation, Waste Minimization, Organizational Strategy, Environmental Management Systems, Systems Thinking, Environmental Issue, Business Modeling, Innovation, Natural Resource Management, Product Lifecycle Management, Stakeholder Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      How to Build a BI Dashboard Using Google Data Studio and BigQuery

      Skills you'll gain: Dashboard, Data Import/Export, Business Intelligence, Google Cloud Platform, Data Integration, Database Development, Data Migration, Query Languages

      4.3
      Rating, 4.3 out of 5 stars
      ·
      15 reviews

      Intermediate · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Power BI for Data Science and Analytics

      Skills you'll gain: Power BI, Business Intelligence, Data Modeling, Data Visualization Software, Data Analysis, Key Performance Indicators (KPIs), Dashboard, Data Storytelling, Text Mining, Data Science, Performance Metric, Data Cleansing, Image Analysis, Data Transformation, Data Manipulation, Natural Language Processing

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      ROI-Driven Digital Marketing Analytics

      Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Online Advertising, Marketing Budgets, Performance Metric, Pay Per Click Advertising, Digital Marketing, Paid media, Search Engine Optimization, Marketing Automation, Marketing, AI Personalization, Marketing Strategies

      Beginner · Specialization · 1 - 3 Months

    • P

      Packt

      CISSP Crash Course

      Skills you'll gain: Identity and Access Management, Application Security, Secure Coding, Security Testing, Information Systems Security, Cyber Security Assessment, Security Engineering, Security Controls, Risk Management Framework, Cybersecurity, Authentications, Threat Modeling, Network Security, Infrastructure Security, Data Security, Continuous Monitoring, Software Development Life Cycle, Authorization (Computing), Vulnerability Assessments, Cryptography

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Market Research and Competitive Analysis

      Skills you'll gain: Competitive Analysis, Market Research, Consumer Behaviour, Market Analysis, Target Market, Market Opportunities, User Research, Product Strategy, Customer Insights, Data Analysis, Data Collection, Data-Driven Decision-Making, Business Strategy, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Natural Language Processing and Capstone Assignment

      Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Data Analysis, Trend Analysis, Geospatial Information and Technology, Machine Learning Methods, Business Intelligence, Consumer Behaviour, Internet Of Things, Deep Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Parsons School of Design, The New School

      Leveraging Design Methods to Identify Business Opportunities

      Skills you'll gain: Design Thinking, Market Opportunities, Business Risk Management, Risk Analysis, Process Design, Human Centered Design, Innovation, Design, User Experience, Business Modeling, Customer experience strategy (CX), Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      How to Build a Product Flow Diagram

      Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Learn to Code with Ruby

      Skills you'll gain: Object Oriented Design, Ruby (Programming Language), Object Oriented Programming (OOP), Software Design, Debugging, Unit Testing, Programming Principles, Computer Programming, Test Tools, Scripting Languages, File Management, Development Environment, Software Testing, Development Testing, Data Structures, Scripting, Program Development, Software Installation, Microsoft Windows, Mac OS

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Quantum Computing with Qiskit and Advanced Algorithms

      Skills you'll gain: Algorithms, IBM Cloud, Python Programming, Theoretical Computer Science, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming, Computational Thinking, Jupyter, Emerging Technologies, Linear Algebra, Simulations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Extract, Transform, and Load Data: CertNexus
    • Deploying the circular economy within organisations: ESSEC Business School
    • How to Build a BI Dashboard Using Google Data Studio and BigQuery: Google Cloud
    • Power BI for Data Science and Analytics: Edureka
    • ROI-Driven Digital Marketing Analytics: Simplilearn
    • CISSP Crash Course: Packt
    • Market Research and Competitive Analysis: Xbox
    • Natural Language Processing and Capstone Assignment: University of California, Irvine
    • Leveraging Design Methods to Identify Business Opportunities: Parsons School of Design, The New School
    • How to Build a Product Flow Diagram: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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