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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Instructor Network

      GenAI for Sales Teams

      Skills you'll gain: AI Personalization, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, Automation, Business Ethics

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Personas in Canva

      Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media

      4.6
      Rating, 4.6 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      K

      KodeKloud

      Terraform for the Absolute Beginner with Hands-on Labs

      Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, IT Automation, Cloud API, Configuration Management, Command-Line Interface, Version Control

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Strategic Public Relations Planning

      Skills you'll gain: Target Audience, Public Relations, Strategic Communication, Corporate Communications, Crisis Management, Marketing and Public Relations, Media Relations, Persuasive Communication, Marketing Effectiveness, Marketing Budgets, Persona Development, Campaign Management, Social Media, Stakeholder Management, Content Strategy, Business Technologies, Technology Strategies, Generative AI Agents, Ethical Standards And Conduct, Goal Setting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Product Owner: Essential Skills and Tools for Innovation

      Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Product Planning, Sprint Planning, Product Management, User Story, Strategic Planning, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Release Management

      5
      Rating, 5 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots

      Skills you'll gain: OpenAI, ChatGPT, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, Web Applications, Python Programming, UI Components

      4.2
      Rating, 4.2 out of 5 stars
      ·
      11 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • S

      Starweaver

      Tools and Techniques for Managing Stress

      Skills you'll gain: Stress Management, Mindfulness, Emotional Intelligence, Resilience, Time Management, Personal Development, Ability To Meet Deadlines, Organizational Skills, Productivity, Multitasking, Prioritization, Mental Health

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Launching Your Freelancing Business

      Skills you'll gain: Service Improvement, Business Process Automation, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Lead Generation, Professional Networking, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      51 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gen AI Agents: Transform Your Organization

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Google Cloud Platform, Artificial Intelligence, Organizational Strategy, Large Language Modeling, Innovation, Technology Strategies, Solution Design, Customer Engagement

      4.4
      Rating, 4.4 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Splunk Query Language and Data Analysis

      Skills you'll gain: Splunk, Dashboard, Data Transformation, Data Manipulation, Data Analysis, Statistical Analysis, Query Languages, Data Visualization Software, Ad Hoc Reporting, Real Time Data, Data Modeling, Continuous Monitoring, Taxonomy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      124 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Analyze Data in a Model Car Database with MySQL Workbench

      Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Fundamental Tools of Data Wrangling

      Skills you'll gain: Pandas (Python Package), Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Transformation, Data Quality, Exploratory Data Analysis, Data Integration, Programming Principles, Python Programming, Scripting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

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    1…116117118…247

    In summary, here are 10 of our most popular customer insights courses

    • GenAI for Sales Teams: Coursera Instructor Network
    • Create Customer Personas in Canva: Coursera Project Network
    • Terraform for the Absolute Beginner with Hands-on Labs: KodeKloud
    • Strategic Public Relations Planning: Starweaver
    • Product Owner: Essential Skills and Tools for Innovation: SkillUp EdTech
    • GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots: Coursera Project Network
    • Tools and Techniques for Managing Stress: Starweaver
    • Launching Your Freelancing Business: California Institute of the Arts
    • Gen AI Agents: Transform Your Organization: Google Cloud
    • Splunk Query Language and Data Analysis: EDUCBA

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