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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • T

      The University of Edinburgh

      Animal Welfare in the Clinic

      Skills you'll gain: Clinical Experience, Patient Preparation, Patient Education And Counseling, Vital Signs, Surgery, Patient Evaluation, Patient Treatment, Environmental Science, Stress Management, Behavior Management, Non-Verbal Communication

      5
      Rating, 5 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Statistical Inference for Estimation in Data Science

      Skills you'll gain: Statistical Inference, Statistical Methods, Probability & Statistics, Statistical Modeling, Sampling (Statistics), Statistical Analysis, Data Science, Probability Distribution

      4.1
      Rating, 4.1 out of 5 stars
      ·
      88 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Advance Fine-Tuning for LLMs

      Skills you'll gain: Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Reinforcement Learning, Performance Tuning, User Feedback, Training and Development, Quality Assessment

      4.3
      Rating, 4.3 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Grow with AI: Your AI-driven Growth Marketing strategy

      Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, Marketing Effectiveness, Marketing Analytics, Customer experience strategy (CX), Customer Engagement, Lead Generation, Artificial Intelligence, Customer Insights, Customer Retention, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Design and Develop a Website using Figma and CSS

      Skills you'll gain: Figma (Design Software), Front-End Web Development, Web Design, Prototyping, Mockups, Web Development, Hypertext Markup Language (HTML), Design, Cascading Style Sheets (CSS)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      114 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Financial Forecasting and Reporting

      Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Environmental Social And Corporate Governance (ESG), Budgeting, Cost Benefit Analysis, Risk Management, Income Statement, Cost Estimation, Balance Sheet, Return On Investment, Financial Reporting, Financial Forecasting, Cash Flows, Financial Market

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Internet of Things: Communication Technologies

      Skills you'll gain: Session Initiation Protocols, Android Development, Android Studio, Internet Of Things, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Digital Communications, Application Development, Embedded Systems, Open Source Technology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      500 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Effective Service Innovation by Design in Hotel Management

      Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Practical Python for AI Coding 1

      Skills you'll gain: NumPy, Python Programming, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Programming Principles, Tensorflow, Data Structures, Development Environment, Keras (Neural Network Library), Jupyter, Program Development, Integrated Development Environments, Computer Programming Tools, Data Manipulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      85 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

      Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Search Engine Optimization, Communication Strategies, Crisis Management, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      701 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Matlab and Simulink Basics

      Skills you'll gain: Matlab, Scientific Visualization, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Numerical Analysis, Integrated Development Environments, Data Structures, Scripting, Computer Programming, Debugging

      4
      Rating, 4 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Mastering Program Management: Strategy to Certification

      Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Stakeholder Engagement, Change Management, Organizational Strategy, Risk Management, Resource Management, Project Management Life Cycle, Governance, Project Management, Earned Value Management, Cost Management, Team Building, Procurement, Benefits Administration, Performance Management, Project Portfolio Management, Project Management Institute (PMI) Methodology, Strategic Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Animal Welfare in the Clinic: The University of Edinburgh
    • Statistical Inference for Estimation in Data Science: University of Colorado Boulder
    • Generative AI Advance Fine-Tuning for LLMs : IBM
    • Grow with AI: Your AI-driven Growth Marketing strategy : Starweaver
    • Design and Develop a Website using Figma and CSS: Coursera Project Network
    • Financial Forecasting and Reporting: University of Colorado Boulder
    • Internet of Things: Communication Technologies: University of California San Diego
    • Effective Service Innovation by Design in Hotel Management : Starweaver
    • Practical Python for AI Coding 1: Korea Advanced Institute of Science and Technology(KAIST)
    • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School

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