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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding for Designers, Managers, and Entrepreneurs

      Skills you'll gain: User Story, Prototyping, Model View Controller, Maintainability, Javascript, Cascading Style Sheets (CSS), Debugging, Hypertext Markup Language (HTML), HTML and CSS, User Interface (UI), Wireframing, Interactive Design, Javascript and jQuery, Web Design and Development, Web Design, Web Applications, User Centered Design, Application Programming Interface (API), Web Development, Discussion Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      72 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Fundamentals of Robotics & Industrial Automation

      Skills you'll gain: Automation Engineering, Programmable Logic Controllers, Control Systems, Automation, Simulation and Simulation Software, Robotic Process Automation, Electrical Systems, Human Machine Interfaces, Manufacturing and Production, Industrial Engineering, Electronics, Mechanical Engineering, Internet Of Things, Matlab, Process Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      66 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Overview of Data Visualization

      Skills you'll gain: Data Presentation, Data Literacy, Data Synthesis, Data Visualization Software, Google Sheets, Graphing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      402 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering and Fine-Tuning Transformers

      Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Deep Learning, Natural Language Processing, Performance Tuning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Planificación y estrategia de marketing digital

      Skills you'll gain: Search Engine Marketing, Customer Engagement, Brand Management, Digital Media Strategy, Search Engine Optimization, Target Market, Digital Marketing, Web Analytics and SEO, Marketing Communications, Digital Advertising, Social Media Strategy, Digital Transformation, Customer Retention, Customer Relationship Building, Content Strategy, Marketing Analytics, Social Media Marketing, Marketing Strategies, Lead Generation, Customer Acquisition Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      200 reviews

      Intermediate · Specialization · 1 - 3 Months

    • B

      Board Infinity

      Introduction to .NET Core

      Skills you'll gain: ASP.NET, .NET Framework, Web Applications, Web Development, Application Frameworks, Model View Controller, Application Development, Microsoft Visual Studio, Application Deployment, Cross Platform Development, Cloud Hosting, Development Environment, Debugging, Middleware, Integrated Development Environments, Software Architecture, Command-Line Interface

      4
      Rating, 4 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Requerimientos, planeación, ejecución y medición de estrategias para redes sociales

      Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Plan Execution, Social Media Campaigns, Content Marketing, Marketing Strategies, Business Planning, Content Strategy, Goal Setting, Performance Measurement, Communication Strategies, Customer Engagement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      524 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Advance Fine-Tuning for LLMs

      Skills you'll gain: Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Reinforcement Learning, Performance Tuning, User Feedback, Training and Development, Quality Assessment

      4.3
      Rating, 4.3 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Grow with AI: Your AI-driven Growth Marketing strategy

      Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, Marketing Effectiveness, Marketing Analytics, Customer experience strategy (CX), Customer Engagement, Lead Generation, Artificial Intelligence, Customer Insights, Customer Retention, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      62 reviews

      Beginner · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      New Technologies for Business Leaders

      Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Blockchain, Artificial Intelligence

      4.4
      Rating, 4.4 out of 5 stars
      ·
      439 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Relational Database Support for Data Warehouses

      Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Data Storage Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      591 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Manipulating Data with SQL

      Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      194 reviews

      Intermediate · Guided Project · Less Than 2 Hours

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    1…113114115…402

    In summary, here are 10 of our most popular customer experience courses

    • Coding for Designers, Managers, and Entrepreneurs: University of Virginia
    • Fundamentals of Robotics & Industrial Automation: L&T EduTech
    • Overview of Data Visualization: Coursera Project Network
    • Generative AI Engineering and Fine-Tuning Transformers: IBM
    • Planificación y estrategia de marketing digital: Tecnológico de Monterrey
    • Introduction to .NET Core: Board Infinity
    • Requerimientos, planeación, ejecución y medición de estrategias para redes sociales: Tecnológico de Monterrey
    • Generative AI Advance Fine-Tuning for LLMs : IBM
    • Grow with AI: Your AI-driven Growth Marketing strategy : Starweaver
    • New Technologies for Business Leaders: Rutgers the State University of New Jersey

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