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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance for Everyone: Debt

      Skills you'll gain: Financial Policy, Loans, Finance, Credit Risk, General Finance, Fiscal Management, Corporate Finance, Financial Planning, Financial Analysis, Behavioral Economics, Economics, Economic Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      138 reviews

      Mixed · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Services, Automation, Incident Management, Generative AI, Innovation

      5
      Rating, 5 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Copilot for Sales

      Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Customer Communications Management, Microsoft 365, Calendar Management, Email Marketing, Negotiation, Customer Relationship Building, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Utrecht University

      Unravelling solutions for Future Food problems

      Skills you'll gain: Nutrition and Diet, Food and Beverage, Socioeconomics, Behavioral Health, Economics, Policy, and Social Studies, Health Disparities, Environment and Resource Management, Innovation, Psychology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      150 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Marketing Design with Easil

      Skills you'll gain: Marketing Design, Social Media Marketing, Marketing Materials, Social Media Campaigns, Marketing, Content Creation, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Brand Loyalty, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      198 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Effective Stakeholder Engagement: A Strategic Approach

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Leadership, Strategic Communication, Strategic Planning, Communication, Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Elevate your Business Intelligence Career

      Skills you'll gain: Interactive Data Visualization, Business Intelligence, Data Presentation, Infographics, Dashboard, Generative AI, Data Storytelling, Artificial Intelligence, Prompt Engineering, SQL, Data Analysis, Business Ethics, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      Starweaver

      Procurement for Governments

      Skills you'll gain: Procurement, Strategic Sourcing, Purchasing, Supplier Management, Corporate Sustainability, Public Administration, Governance, Digital Transformation, Request For Quotation (RFQ), Risk Management, Supply Chain, Business Ethics, Request for Proposal, Supplier Relationship Management, Compliance Management, Ethical Standards And Conduct, Law, Regulation, and Compliance, Stakeholder Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Mining Project

      Skills you'll gain: Data Mining, Data Integration, Data Science, Data Analysis, Data Presentation, Exploratory Data Analysis, Data Collection, Technical Communication, Technical Writing

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Intro to Acoustics (Part 1)

      Skills you'll gain: Vibrations, Mechanics, Systems Of Measurement, Engineering Analysis, Differential Equations, Engineering Calculations, Physics, Calculus, Applied Mathematics, Mathematical Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Ethics, Culture, and Global Perspectives

      Skills you'll gain: Business Ethics, Cultural Sensitivity, Cultural Diversity, Brand Management, Culture, Cultural Responsiveness, Global Marketing, Branding, Brand Strategy, Corporate Sustainability, Intercultural Competence, Decision Making, Stakeholder Management, Environmental Social And Corporate Governance (ESG), Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      202 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer insights courses

    • Finance for Everyone: Debt: McMaster University
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • Copilot for Sales: Microsoft
    • Unravelling solutions for Future Food problems: Utrecht University
    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
    • Marketing Design with Easil: Coursera Project Network
    • Effective Stakeholder Engagement: A Strategic Approach: Coursera Instructor Network
    • Generative AI: Elevate your Business Intelligence Career: SkillUp EdTech
    • Procurement for Governments: Starweaver
    • Data Mining Project: University of Colorado Boulder

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